2 months ago
USA (city not specified)Mid Level
H1B sponsor
Responsibilities
- Embed with enterprise customers to understand communications workflows, AI use cases, and integration challenges.
- Build and deploy custom implementations including AI voice assistants, Telnyx Voice, Messaging, Fax, and Wireless APIs, and WebRTC solutions.
- Lead proofs of concept, pilots, and production launches from initial design through go-live.
- Own customer outcomes through solution stabilization and production readiness.
- Collaborate with Product and Engineering to influence the roadmap using customer and field insights.
- Create technical documentation, runbooks, and maintainable solutions for handoff.
- Troubleshoot and resolve complex integration issues with customer engineering teams.
Requirements
- CS degree or equivalent experience.
- At least 3 years of experience building software or performing technical consulting.
- Proficiency in multiple languages, including Python, Node.js, and Go.
- Strong API fluency, event-driven thinking, and cloud-native instincts.
- Exposure to SIP, WebRTC, or real-time voice and messaging systems.
- Ability to diagnose root causes from ambiguous technical problems.
- Comfort working at customer sites and participating in high-stakes technical conversations.
- Preferred experience with AI voice assistants, speech-to-text, or LLM-based conversational systems.
- Preferred SQL experience with PostgreSQL, MySQL, or Oracle.
- Preferred ETL and data-wrangling experience.
- Preferred DevOps experience with Docker and Kubernetes.
- Telecom, CPaaS, or high-growth SaaS experience is a bonus.
- Security experience involving IAM, encryption, or audit logging is a bonus.
Benefits
- Remote role with 10–30% travel to customer sites for deployments, workshops, and escalations.
- Opportunity to work with enterprise customers and production systems across voice, messaging, AI, wireless, and global connectivity.
Tech Stack
Categories
Forward Deployed
About Telnyx
Telnyx builds a communications platform and AI infrastructure for developers and enterprises, offering SIP trunking, voice and messaging APIs, WhatsApp Business, eSIM/IoT connectivity, and low-latency inference on a private global IP network. The privately held company, founded in 2009 and headquartered in Austin, operates worldwide and holds a Saudi VVSP license with regional anchorsites for data locality. Revenue comes from usage-based APIs and enterprise connectivity services.