3 months ago
Toronto, CanadaMid Level / Senior
Responsibilities
- Collaborate with cross-functional teams to design and implement ServiceNow-based solutions.
- Design and develop custom ServiceNow applications, modules, workflows, and App Engine projects.
- Develop and maintain ServiceNow integrations with other systems.
- Support data integrity, security, privacy, system maintenance, upgrades, and patches.
- Troubleshoot ServiceNow development, configuration, and performance issues.
- Create technical documentation, including system designs, implementation plans, and user guides.
- Provide technical support and guidance to team members and stakeholders.
- Design dashboards and reports and assist with user training.
Requirements
- College or university degree in Computer Science, Information Technology, or a related field.
- Three to five years of hands-on ServiceNow development experience.
- ServiceNow System Administrator Certification (CSA) and ServiceNow Certified Application Developer (CAD).
- Technical experience with ServiceNow upgrades and patching and experience deploying new platform installations.
- Expertise with ServiceNow ITSM, ITOM, ITAM including SAM and HAM, GRC, SecOPS, IRM, and CSM modules.
- Familiarity with DevOps practices and Continuous Integration, Delivery, and Deployment practices.
- Proficiency in English; French is an asset.
- Active Secret clearance is requested.
Benefits
- Full-time, permanent employment.
- Estimated salary range of $85,000 to $120,000 per year.
- Four weeks of cumulative vacation starting from day one.
- Flexible working hours.
- Professional Development Allowance for training, computer equipment, and physical activities.
- Tailored training and professional development opportunities.
- RRSP with employer contributions of up to 3% of gross salary.
- Modular group insurance plan.
- Public transportation or parking reimbursement when required.
- Referral bonuses, 11 statutory holidays, and personal days.
- Social activities, healthy snacks, coffee, and social club events.
Categories
About Levio
Levio is a Quebec City–based technology consulting and systems integration firm delivering digital transformation for enterprises and the public sector. It provides services in cloud, cybersecurity, data platforms, and applied AI (including hyperautomation and data mesh). Founded in 2014 and privately held, it serves clients in finance, insurance, healthcare, aerospace, retail, and government, and received private‑equity investment in 2024.