Software Engineering Lead/Principal - AI Tooling & Automation
Salesforce3 days ago
Base Salary
$173k - $314k/yr
Responsibilities
- Establish customer usage models, test strategies, quality gates, and engineering standards across the architecture and development lifecycle.
- Design resilient architectures addressing functional, performance, scalability, reliability, and fault-tolerance challenges.
- Lead cross-functional technical triage and drive durable fixes for systemic and architectural issues.
- Architect scalable UI, API, microservice, and end-to-end quality engineering frameworks.
- Integrate automated regression, monitoring, alerting, and sanity testing into CI/CD pipelines and developer workflows.
- Build production-like test environments with Docker, Kubernetes, and synthetic test-data generation.
- Define and execute enterprise-scale performance strategies using high-concurrency customer workload models.
- Analyze CPU, memory, database, network, and execution-profiling metrics to identify distributed-system bottlenecks.
- Use AI and intelligent automation to advance continuous quality and performance engineering.
Requirements
- 12+ years of experience in software development, test automation framework architecture, and performance engineering for enterprise SaaS or distributed systems.
- Strong coding skills in at least one of Java, Python, or TypeScript/Node.js.
- Hands-on experience with Playwright, Selenium WebDriver, Cypress, RestAssured, or Postman.
- Deep expertise with K6, JMeter, or Locust and observability tools such as Grafana, Prometheus, New Relic, or Splunk.
- Familiarity with AWS, GCP, or Azure; Docker; Kubernetes; and CI/CD tools.
- BS or MS in Computer Science, Software Engineering, or equivalent practical experience.
- Salesforce ecosystem experience with Apex, Lightning Web Components, Data Cloud, or Agentforce testing is preferred.
- Experience with AI coding or testing assistants such as Claude Code, GitHub Copilot, or Cursor, or with testing LLM/RAG pipelines, is preferred.
- Strong understanding of SQL query tuning, indexing, and relational or NoSQL database performance is preferred.
- Ability to resolve complex customer escalations through technical debugging, root-cause analysis, and cross-functional collaboration.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Tech Stack
Apache JMeterAWSAzureCypressDockerGoogle Cloud PlatformGrafanagRPCJavaJavaScriptKubernetesNode.jsPostmanPrometheusPythonSplunkSQLTypeScript
Categories
About Salesforce
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/