2 days ago
Remote, ThailandMid Level
Responsibilities
- Own the technical operation and evolution of Cloudbeds’ Thailand integration stack, including accounting, government reporting, payments, door locks, identity readers, and POS integrations.
- Investigate integration failures end to end and ship code-level fixes across Cloudbeds APIs, webhooks, partner services, logs, and data.
- Collaborate with MecX Tech and other Thai development partners through debugging, code and design reviews, issue tracking, release coordination, and technical specifications.
- Modernize integrations onto Cloudbeds-managed infrastructure and source control with deployment, logging, monitoring, and alerting.
- Build diagnostic tools, runbooks, dashboards, and documentation that help Support and Onboarding resolve integration issues.
- Translate recurring field issues into bug reports, API improvement requests, and product feedback for Cloudbeds teams.
- Maintain technical documentation, architecture notes, and knowledge-base content in English and Thai.
Requirements
- At least 4 years of experience building and supporting production integrations between third-party systems.
- Professional experience with C# and MySQL, plus the ability to read and debug unfamiliar code.
- Experience with REST APIs, webhooks, OAuth, JSON/XML payloads, data mapping, retries, and error handling.
- Experience with cloud hosting, preferably AWS, Git-based workflows, logging, monitoring, and production ownership.
- Fluent or native Thai and strong professional English communication skills.
- Experience with hospitality technology such as PMS platforms, channel managers, payment gateways, POS systems, door locks, or hotel accounting systems is preferred.
- Experience with Carmen Software, FlowAccount, TM30/RR4, Thai or APAC payment gateways, Windows-hosted services, desktop agents, on-premise hardware integrations, Thai hospitality technology partners, or Cloudbeds Open API is advantageous.
- Ability to work independently, communicate technical causes and trade-offs clearly, collaborate across cultures and time zones, and use AI coding and debugging tools.
Benefits
- Remote-first and fully remote work arrangement.
- PTO in accordance with local labor requirements.
- Fully paid parental leave.
- Home office stipend based on country of residency.
- Professional development courses through Cloudbeds University.
- Access to professional development, manager training, upskilling, and knowledge transfer.
About Cloudbeds
Cloudbeds builds a cloud-based hospitality management platform for hotels, hostels, and lodging groups, bundling a PMS, channel manager, booking engine, revenue tools, payments, and POS. It sells the software as a SaaS subscription used by properties in more than 150 countries to manage operations, distribution, and guest experience. Founded in 2012 and headquartered in San Diego, the company is privately held.