Lead Software Engineer - AWS/SRE Engineer
JPMorgan Chase11 hours ago
Responsibilities
- Lead live-site management, cloud production management, production readiness, change governance, incident response, problem management, and operational risk reduction.
- Define and improve SRE practices including service-level indicators, service-level objectives, error budgets, capacity planning, and reliability engineering.
- Advance observability through logging, metrics, distributed tracing, dashboards, alerting, and automated anomaly detection.
- Lead high-severity incident response, root-cause analysis, corrective actions, and durable remediation across engineering teams.
- Establish production health, availability, performance, resiliency, operational controls, runbooks, dashboards, and service health objectives.
- Shape AWS cloud architecture, cloud cost optimization, infrastructure-as-code, multi-region resiliency, active-active operations, failover/failback, and disaster recovery.
- Lead responsible adoption and validation of enterprise-authorized AI-assisted development and automation tools.
- Raise shared architectural standards and communicate complex technical strategy to leadership.
Requirements
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- Deep AWS expertise across compute, data, networking, security, and observability, with production architecture experience.
- Experience managing cloud-hosted production services and leading live-site management in complex, business-critical environments.
- Strong SRE and observability expertise, including SLI/SLO definition, error budgets, telemetry, distributed tracing, alert design, capacity management, and performance engineering.
- Experience leading major incident response, root-cause analysis, production readiness standards, operational controls, runbooks, and measurable service health objectives.
- Ability to reason about system-wide trade-offs, failure modes, dependencies, cost, scalability, automation, reliability, and AI integration.
- Hands-on ability to validate and prototype ideas, along with executive communication and independent judgment in a regulated environment.
- Experience leading approved AI-assisted software development tools and coaching engineers on correctness, performance, security, data sensitivity, and compliant use.
Benefits
- Competitive total rewards package with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage and on-site health and wellness centers.
- Retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.