Cox Enterprises, Inc.

Principal Software Engineer

Cox Enterprises, Inc.
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2 hours ago
Tokyo, JapanStaff+

Base Salary

$163k - $272k/yr

Responsibilities

  • Own end-to-end architecture for AWS Quick customization layers, including connectors, agent orchestration, knowledge ingestion, service boundaries, and infrastructure as code.
  • Define MCP strategies, tool contracts, governance, authentication, authorization, safety boundaries, and agent-facing APIs.
  • Own the technical direction and reliability hardening of the internal AI Artifact Hub.
  • Establish evaluation, regression testing, acceptance criteria, HITL feedback, and reusable standards for AI capabilities, agents, and skills.
  • Design enterprise knowledge and retrieval systems, including ingestion, metadata, knowledge graphs, retrieval quality, context management, and RAG configuration.
  • Set production reliability, observability, monitoring, graceful degradation, recovery, idempotency, and incident-response patterns for AI-enabled integrations.
  • Lead architecture and design reviews, mentor engineers through complex Python implementation and debugging, and contribute targeted production code.
  • Represent the platform team with AWS, engineering, product, security, architecture, and senior leadership stakeholders.
  • Lead response to significant platform incidents and drive follow-up engineering work.

Requirements

  • Bachelor’s degree in Computer Science and 10 years of related experience, or a master’s degree with 8 years, a Ph.D. with 5 years, or 22 years of related experience.
  • 10+ years of experience across the software development life cycle, architecture, and platform delivery.
  • Strong experience designing and delivering cloud-native platforms on AWS, including compute, storage, networking, IAM, observability, and infrastructure automation.
  • Experience designing, building, or operating AI/ML-powered systems, including patterns such as RAG, knowledge retrieval, or agent-based architectures.
  • Working proficiency in Python and the ability to design, review, debug, and contribute to Python-based connectors, pipelines, and tooling.
  • Experience defining software evaluation and quality approaches such as regression testing, measurable acceptance criteria, and HITL review.
  • Experience with enterprise integrations across SaaS, data platforms, and operational systems, including API design, OAuth 2.0, OIDC, SSO, data quality, and reliability.
  • Demonstrated ownership of architecture used by multiple engineering teams and ability to influence across team boundaries without formal authority.
  • Experience establishing engineering practices and team norms in a newly formed team.
  • Preferred experience includes Amazon Bedrock, AWS managed AI/ML services, MCP, knowledge graphs, graph databases, Terraform, CI/CD, GitHub Actions, self-hosted runners, Snowflake, data loss prevention, PII redaction, zero-trust data pipelines, internal developer platforms, event-driven architectures, AWS Step Functions, Temporal, and AI evaluation or governance practices.
  • Applicants must be authorized to work in the United States for any employer without current or future sponsorship.
  • Ability to work in the office three days per week and participate in an on-call rotation and production incident response.
  • Successful candidates must clear a pre-employment drug test.

Benefits

  • Hybrid work arrangement with the ability to work remotely part of the week, with three days per week in the office.
  • Flexible paid vacation, seven paid holidays, and up to 160 hours of paid wellness time annually.
  • Additional paid leave may include bereavement, voting, jury duty, volunteer, military, parental, sick, and other PTO.
  • Health care insurance options may include medical, dental, and vision coverage.
  • Retirement planning benefits may include a 401(k).
  • The position includes approximately 5% travel.

Tech Stack

AWSGitHub ActionsPythonSnowflakeTerraform
Cox Enterprises, Inc.

About Cox Enterprises, Inc.

1,001-5,000 employees
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