2 days ago
Pune, IndiaSenior
Responsibilities
- Investigate and resolve production issues using code-level debugging, log analysis, workflow tracing, and SQL data analysis.
- Identify recurring incident root causes and implement permanent fixes through code or configuration changes.
- Deliver fixes and enhancements end-to-end, including implementation, validation, functional testing, and regression testing.
- Write and maintain unit tests to prevent regressions and ensure solution quality.
- Design and build small automations, scripts, and tools to reduce manual operational effort.
- Provide technical support and escalation coverage during major incidents.
- Improve runbooks, SOPs, recovery procedures, platform stability, performance, monitoring, and operational readiness.
- Ensure changes meet security, audit, quality, and operational standards.
Requirements
- 5–9 years of experience in software development, production support development, or application support engineering.
- Strong object-oriented programming knowledge and hands-on experience debugging production systems.
- Strong SQL skills for data analysis and root-cause investigations.
- Experience fixing defects, delivering application enhancements, implementing fixes, and performing functional and regression testing.
- Experience writing and maintaining unit test cases.
- Understanding of application architectures, APIs, background jobs, and service-based systems.
- Working knowledge of Git, including branching, commits, and pull requests.
- Familiarity with C#, ASP.NET, .NET Core, MVC, VB.NET, and Microsoft SQL Server.
- Preferred exposure to Splunk, New Relic, PagerDuty, ServiceNow, and Visual Studio.
- Basic understanding of financial services or investment platforms and experience contributing to knowledge bases or operational documentation are preferred.
About FNZ
FNZ builds an end-to-end wealth management platform that combines software with investment operations and custody for banks, insurers, and wealth/asset managers. Its B2B model spans platform licensing and outsourced administration under regulated frameworks. Founded in 2003 and headquartered in London, FNZ is backed by Caisse de dépôt et placement du Québec and supports over US$2.5 trillion in assets for nearly 30 million investors worldwide.