2 days ago
Base Salary
$125k - $137k/yr
Responsibilities
- Own the overall Braze solution architecture and technical design for implementations.
- Define Braze integration with broader customer data, digital, and MarTech ecosystems.
- Lead architecture across customer profiles, identity, attributes, events, segmentation, Campaigns, Canvas, customer journeys, Content Blocks, Liquid personalization, and messaging channels.
- Translate business use cases and customer journeys into functional, data, integration, and technical requirements.
- Define source-to-Braze data mappings, event requirements, and upstream/downstream integration patterns.
- Partner with client Marketing, MarTech, Data, Engineering, Security, and Enterprise Architecture teams.
- Establish scalable implementation patterns, technical standards, architecture principles, design patterns, and engineering guardrails.
- Provide technical leadership to Braze developers, configurators, and data/integration engineers.
- Lead solution and design reviews and resolve complex architecture, integration, and implementation issues.
- Coordinate with the Program/Delivery Lead on architecture dependencies, risks, and critical technical decisions.
- Support data validation, SIT/UAT, performance considerations, production readiness, go-live, and stabilization.
- Maintain technical documentation and support knowledge transfer to the client’s platform team.
Requirements
- 12+ years of experience across MarTech, digital platforms, customer engagement, data/integration architecture, or related technology domains.
- Significant hands-on experience designing and implementing Braze solutions.
- Strong practical knowledge of Braze Canvas, Campaigns, Segmentation, User Profiles, Custom Attributes, Custom Events, Content Blocks, Liquid personalization, Email, Push, SMS, In-App Messaging, APIs, and SDK-based integrations.
- Strong understanding of customer data architecture, identity, event-driven integration, and activation.
- Experience defining data and integration requirements between Braze and enterprise systems.
- Ability to translate marketing use cases and customer journeys into scalable solution architecture.
- Experience providing architecture leadership to distributed development and engineering teams.
- Strong troubleshooting and problem-solving capabilities across Braze, data, and integration layers.
- Strong client-facing communication and technical workshop facilitation skills.
- Ability to communicate complex architecture decisions to technical and non-technical stakeholders.
- Braze certification(s) are strongly preferred.
- Experience delivering multiple enterprise Braze implementations is preferred.
- Experience with cloud data and customer data platforms such as Databricks, Snowflake, Hightouch, Segment, mParticle, or comparable technologies is preferred.
- Experience integrating Braze with enterprise MarTech and analytics ecosystems is preferred.
- Experience with multi-brand, multi-market, or multi-business-unit architectures is preferred.
- Experience with consent, preference, and privacy requirements in enterprise customer-engagement environments is preferred.
- Financial Services or other complex regulated-industry experience is preferred.
- Consulting experience presenting architecture to senior client stakeholders is preferred.
Benefits
- Chicago, Illinois location with three days per week in the office.
- Comprehensive, non-negotiable benefits package for regular full-time employees.
- Paid time off including vacation, company holidays, personal days, and sick leave, subject to policy and employee grade.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs and other benefits subject to local policy and eligibility.
Tech Stack
DatabricksSnowflake
Categories
Solutions Engineering
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.