Solutions Engineer
AlphaSense7 days ago
Singapore, SingaporeSenior
Responsibilities
- Lead technical discovery with client engineering, data, and business stakeholders, including architecture, authentication, and use-case scoping.
- Partner with Account Executives, Implementation, and Account Managers on enterprise deals, rollouts, and account expansion.
- Own proofs of concept and trials and support evaluations through close.
- Guide customers from contract signing through production by authenticating GraphQL requests, deploying across cloud environments, and configuring SSO and SCIM provisioning.
- Manage technical ownership for a portfolio of accounts and drive Enterprise Suite adoption and consumption.
- Investigate technical escalations by testing API requests and reviewing logs, then provide structured feedback to Engineering and Product.
- Build scripts and internal tools to help Support and Implementation teams manage client requests such as permission updates and content ingestion.
Requirements
- At least 5 years of experience in a client-facing technical role such as Solutions Engineering, Solutions Architecture, or Sales Engineering with large enterprise clients.
- Strong open-ended discovery, solution recommendation, and technical communication skills for both technical and business stakeholders.
- Hands-on engineering experience, including the ability to write and debug code.
- Understanding of REST or GraphQL APIs, OAuth 2.0, SAML, SCIM, and at least one of AWS, Google Cloud, or Microsoft Azure.
- Ability to work independently in ambiguous, high-growth environments while delivering client solutions and solving new problems.
- Strongly preferred experience selling to or working as an analyst in banking, asset management, private markets, corporate, or consulting environments.
- A degree in computer science or a related technical field is a nice-to-have qualification.
- Experience with MCP, LLM-based workflows, or AI agents is a nice-to-have qualification.
About AlphaSense
AlphaSense builds an AI-powered market intelligence and search platform used by investment, corporate strategy, and research teams to find insights across public and private content (equity research, filings, transcripts, expert calls, news, and internal documents). It sells enterprise subscriptions to its SaaS platform and content sets. Founded in 2011 and headquartered in New York, the company is privately held and acquired Tegus in 2024; its customers include a majority of the S&P 500.