Lead Software Engineer - AWS/SRE Engineer
JPMorgan Chase12 hours ago
Responsibilities
- Lead live-site management, cloud production management, production readiness, change governance, incident response, problem management, and operational risk reduction.
- Define and improve SRE practices covering service-level indicators, service-level objectives, error budgets, capacity planning, and reliability engineering.
- Advance application and infrastructure observability through logging, metrics, distributed tracing, dashboards, alerting, and automated anomaly detection.
- Lead major incident response, root-cause analysis, corrective actions, and elimination of recurring production issues.
- Establish production health, availability, performance, resiliency, and measurable service health standards.
- Shape AWS cloud architecture, cloud cost optimization, infrastructure-as-code, automation, multi-region resiliency, active-active operations, failover/failback, and disaster recovery.
- Lead responsible adoption of enterprise-authorized AI-assisted engineering and automation tools, including validation and secure handling of inputs and outputs.
- Establish architectural standards and communicate complex technical strategy to engineering and business leadership.
Requirements
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- Deep AWS expertise across compute, data, networking, security, and observability, with production architecture experience.
- Experience managing cloud-hosted production services and leading live-site management in complex, business-critical environments.
- Strong SRE and observability expertise, including SLI/SLO definition, error budgets, telemetry, distributed tracing, alert design, capacity management, and performance engineering.
- Experience leading high-severity incident response, root-cause analysis, and durable remediation across multiple engineering teams.
- Experience establishing production readiness standards, operational controls, runbooks, dashboards, and measurable service health objectives.
- Ability to reason about system trade-offs, failure modes, dependencies, cost, scalability, automation, reliability, and AI integration.
- Experience leading approved AI-assisted software development practices and validating AI outputs for correctness, performance, security, and compliance.
- Executive communication and independent judgment in a regulated, high-stakes environment.
- Hands-on ability to validate and prototype technical ideas rather than only advise.
Benefits
- Competitive total rewards package with benefits based on eligibility; compensation details are provided during the hiring process.
- Comprehensive health care coverage and on-site health and wellness centers.
- Retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Equal opportunity employer that provides reasonable accommodations for religious practices, mental health needs, and physical disabilities.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.