2 days ago
Base Salary
$197k - $246k/yr
Responsibilities
- Lead technical discovery and solution design for enterprise prospects and customers.
- Architect and implement custom proof-of-concepts and technical demonstrations for customer use cases.
- Provide guidance on API integration, performance optimization, and deployment strategies.
- Partner with Account Executives to address technical objections and accelerate sales cycles.
- Create implementation guides, reference architectures, best practices, and other technical content.
- Represent customer needs to product and engineering teams.
- Mentor junior team members and contribute to the evolution of the pre-sales methodology.
Requirements
- At least 5 years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles.
- Professional software development experience in at least one modern programming language, such as Python, JavaScript, or TypeScript, with deep hands-on engineering experience.
- A proven track record navigating complex technical sales cycles.
- Experience building and demonstrating proof-of-concepts or technical solutions for diverse audiences.
- Excellent verbal and written communication skills for explaining technical concepts to technical and non-technical stakeholders.
- Preferred experience with speech recognition, NLP, AI or voice agents, or related AI technologies.
- Preferred experience building customer-facing demos and sample code.
- Preferred knowledge of AWS, GCP, Azure, Docker, and Kubernetes.
- Preferred experience with API-first products and developer tools.
- Familiarity with Triangle, MEDDIC, or Solution Selling is a plus.
Benefits
- The role includes up to 50% travel for customer meetings, sales engagements, and onsite interactions.
- The position contributes across pre-sales, implementation, and customer support throughout the customer lifecycle.
Categories
Solutions Engineering
About Deepgram
Deepgram builds Voice AI infrastructure for developers, offering speech-to-text, text-to-speech, and voice agent tooling through real-time APIs and deployable on-prem software. Privately held and founded in 2015, the company is headquartered in San Francisco. Customers such as Twilio, Cloudflare, and Jack in the Box use its models to power production voice features; products include Nova-3 STT, Aura TTS, and a Voice Agent API.