5 hours ago
Pune, IndiaSenior
Responsibilities
- Lead complex implementations of OpenGov cloud software, including configuration, data migration, testing, reconciliation, and go-live preparation.
- Review platform configurations and migrated data for requirements alignment, accuracy, integrity, and maintainability.
- Own database schema mapping, ETL tool configuration, advanced scripting, and end-to-end customer data migration.
- Validate customer requirements, resolve ambiguity, and advise stakeholders on optimal solution designs.
- Serve as the primary technical contact for government customers and guide them through deployment and integration.
- Design comprehensive test scenarios and confirm configuration and data produce expected outcomes.
- Identify customer pain points and partner with cross-functional teams to improve and automate delivery processes.
- Mentor Associate and mid-level Implementation Engineers and review their configuration and data work.
- Define and improve implementation standards, templates, playbooks, and reusable tooling.
- Partner with Project Management, Customer Success Management, Data/Integration, and Product teams to improve customer delivery and inform the product roadmap.
Requirements
- 5 to 9 years of experience in software implementation, data migration, or technical consulting, ideally with enterprise or SaaS products.
- 5+ years of hands-on SQL scripting experience, including complex queries, data transformation, and reconciliation.
- 3+ years of Python or similar scripting experience for automation and data processing.
- Deep experience with database technologies, ETL, data-migration concepts and tools, schema design, and performance considerations.
- Experience implementing AI-driven solutions for automation, workflow optimization, and data-driven insights using modern frameworks and AI models.
- Experience delivering complex implementations end to end and mentoring or technically guiding less-experienced engineers.
- Excellent interpersonal, verbal, and written communication skills with executive and technical stakeholders.
- Strong attention to detail and ability to validate, reconcile, and approve data and configuration for accuracy.
- Ability to adapt to changing products and evolving customer needs.
- Bachelor’s degree in a technical or related field.
Benefits
- Comprehensive healthcare options for individuals and families.
- Flexible vacation policy and paid company holidays.
- 401(k) with company match.
- Paid parental leave, wellness stipends, and HSA contributions.
- Professional development and growth opportunities.
- Collaborative office environment with weekly catered lunches.
- Fast-paced, performance-based culture with opportunities for recognition and internal advancement.
- OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
About OpenGov
OpenGov builds cloud-based ERP and analytics software for state and local governments, spanning budgeting, accounting, procurement, permitting and licensing, asset management, billing, and transparency/open data. It sells its Public Service Platform as SaaS with professional services, and counts more than 2,000 public-sector organizations as customers. Founded in 2012 and headquartered in San Francisco, OpenGov was acquired by Cox Enterprises.