about 3 hours ago
Dublin, IrelandMid Level / Senior
H1B Sponsor
Responsibilities
- Own end-to-end technical onboarding for enterprise customers.
- Design and build custom workflows in collaboration with clinical stakeholders.
- Serve as the escalation point for complex technical issues.
- Develop tooling, scripts, and automation for faster deployments.
- Translate field insights into actionable feedback for Product and Engineering.
- Document and train customers to ensure independent operation.
Requirements
- 4+ years in a forward deploy, implementation engineering, or customer-facing technical role.
- Proficient in coding with languages such as Python, JS, or SQL.
- Strong knowledge of integration protocols like REST APIs, SAML/OIDC, and SCIM.
- Ability to manage ambiguous, high-stakes problems independently.
- Excellent communication skills for diverse audiences.
- Experience with enterprise customers or health systems is a plus.
Benefits
- Equity from day one, sharing in the company's success.
- Comprehensive private medical and dental cover.
- Global parental leave of 26 weeks for primary carers.
- Fertility support with a £7,000 one-off payment.
- £700 per year for learning and development.
- Home office budget of £500 for workspace setup.
- Recharge days after major milestones.
- Work from anywhere for up to 4 weeks per year.
- 10 days of clinical leave for eligible roles.
- Hybrid work environment with 3 days in the office.