Forward Deployed Engineer
Salesforce2 months ago
Dublin, IrelandMid Level
Responsibilities
- Develop, configure, customize, and deploy production AI agents and customer experiences.
- Design prompts, reasoning flows, tool calls, and integrations with customer systems.
- Own technical components end-to-end from architecture selection through deployment, validation, and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs, co-build solutions with customers and partners, and share enablement practices.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience.
- At least one production system and demonstrated production experience.
- A degree in Computer Science or a related field.
- Prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects.
- Ability to produce quality code and evaluate AI outputs rigorously.
- Fluency in English and another EMEA language.
- Willingness to travel approximately 25% of the time.
- Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, cloud data platform experience, and experience in data engineering, platform architecture, or headless deployments are preferred.
Benefits
- Access to AI-powered development tools including Cursor, Claude, and Salesforce coding products such as Vibes.
- Structured mentorship from Senior Forward Deployed Engineers and a path toward leading complex deliveries.
- Exposure to evolving Agentforce, data, platform, and headless architectures with opportunities to influence product direction.
- Approximately 25% travel while working directly alongside customers.
- Salesforce states that its benefits and resources support balance and employee well-being.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.