3 days ago
Dublin, IrelandMid Level
Responsibilities
- Lead forward deployed customer engagements from discovery through launch.
- Translate customer goals and workflow requirements into scalable Notion solution architectures.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities, and adjacent AI tools.
- Create adoption plans, enablement materials, launch approaches, implementation plans, handoff materials, and success measures.
- Identify repeatable engagement patterns and develop packaged solutions, templates, reference architectures, runbooks, and enablement assets.
- Advise customers on technical requirements, tradeoffs, implementation paths, and stakeholder alignment.
- Partner with GTM, Product, Engineering, PMM, Services leadership, partners, and Forward Deployed Engineering.
- Provide product feedback and help turn field learnings into reusable architecture and product improvements.
Requirements
- At least 2 years of experience in tech services, consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Ability to translate ambiguous customer goals into workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery, workflow mapping, operating-model analysis, and future-state solution design skills.
- Hands-on experience using AI tools to design, prototype, automate, or improve business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows, and implementation tradeoffs.
- Experience delivering implementations that drive adoption, change management, and long-term customer value.
- Strong project and engagement management skills covering scope, timelines, deliverables, stakeholders, risks, decisions, dependencies, and launch readiness.
- Exceptional written and verbal communication with business, technical, and executive audiences.
- Strong executive presence, customer judgment, learning velocity, and comfort in fast-changing AI-native product environments.
- Preferred experience designing or deploying agents, automations, or AI-powered customer workflows.
- Preferred experience with Notion, APIs, MCPs, Workers, coding agents, or developer platform workflows.
- Preferred experience creating discovery methodologies, reusable delivery assets, internal tooling, packaged services, or reference architectures.
- Preferred experience partnering with Product and Engineering teams to convert field learnings into roadmap and architecture improvements.
- Preferred experience in a fast-paced, high-growth technology environment.
Benefits
- The role is based in Dublin.
- Employees work from the office on Mondays, Tuesdays, and Thursdays as Anchor Days.
- The posting states that Notion provides competitive cash compensation, equity, and benefits.
Categories
Forward Deployed
About Notion
Notion builds an all-in-one workspace that combines docs, wikis, databases, and project management with collaborative AI features for individuals and teams. It operates a freemium, subscription-based, land‑and‑expand model used from small groups to large enterprises. Founded in 2016 and headquartered in San Francisco, the privately held company focuses on unifying knowledge, projects, and workflows in a customizable platform.