Forward Deployed Engineer
InformaticaResponsibilities
- Develop and deploy AI agents and experiences that take actions for enterprise customers in production environments.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end-to-end from architecture selection through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Develop proofs of concept and MVPs that move rapidly from concept to deployment.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Identify platform gaps, edge cases, and field insights for senior engineers and product teams.
- Partner with Deployment Strategists to translate customer challenges into deployable agentic solutions.
- Experiment with emerging AI tools, models, and frameworks and share learnings with teams and customers.
- Travel approximately 25% of the time to work directly with customers.
Requirements
- At least 3 years of software engineering or technical delivery experience and at least one production system to demonstrate.
- Bachelor’s degree in Computer Science or a related field.
- Fluency in English and another EMEA language.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects.
- Ability to ship quality code and evaluate AI outputs with engineering rigor.
- Active interest in emerging AI and data tools, models, and frameworks.
- Preferred Salesforce platform experience or certifications, including Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments.
Benefits
- Access to Salesforce’s AI development tools and evolving Agentforce capabilities.
- Structured mentorship from Senior Forward Deployed Engineers and a path toward leading complex deliveries.
- Benefits and resources intended to support balance and employee well-being.
- Approximately 25% customer travel is expected.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com