Forward Deployed Engineer
InformaticaResponsibilities
- Develop and deploy AI agents and experiences that take actions in enterprise customer environments.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end to end, from architecture selection through production deployment, validation, and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs that progress from concept to deployable solutions quickly.
- Co-build solutions with customers and partners while sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience and production experience with at least one system.
- Bachelor’s degree in Computer Science or a related field.
- Fluency in English and another EMEA language.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate effectively with sales teams and customer architects and produce quality code.
- Willingness to experiment with evolving AI tools, models, and frameworks.
- Willingness to travel approximately 25% of the time.
- Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist is preferred.
- Familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments is preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role uses AI-powered development tools including Cursor, Claude, and Salesforce coding products such as Vibes.
- The position involves approximately 25% travel and direct customer engagement.
- Salesforce offers structured mentorship from Senior Forward Deployed Engineers and opportunities to lead increasingly complex deliveries.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com