Principal Application Engineer (Salesforce)
PointClickCare4 hours ago
Base Salary
$179k - $224k/yr
Responsibilities
- Serve as the subject-matter expert for Salesforce, NetSuite, Billing Platform, and related enterprise applications.
- Identify, prioritize, and execute high-complexity application-development lifecycle tasks.
- Translate business objectives into scalable technical solutions and simplified solution architectures.
- Develop clean, efficient code and configurations using Apex, JavaScript, SuiteScript, Python, and connected applications.
- Build regression test-automation suites and coach the team on Copado test automation.
- Build and integrate AI workflows and agents to improve business, development, and operational outcomes.
- Automate complex tasks through appropriate tools and scripting.
- Analyze, debug, validate, and verify systems using test-driven practices.
- Mentor engineers through peer reviews, technical knowledge sharing, engineering standards, and pull-request approvals.
- Lead enterprise initiatives to modernize application architectures, improve integrations, and reduce technical debt.
- Drive standardization of development frameworks, automation tools, and DevOps practices.
- Lead root-cause analysis for high-complexity incidents and improve system resilience.
- Manage vendor accountability for technical quality and milestone delivery.
- Serve as backup for the manager when necessary to oversee team delivery.
Requirements
- Principal-level mastery of application development from design and implementation through monitoring and operational practices.
- Expertise serving as an SME for core applications such as Salesforce, NetSuite, or Billing Platform.
- Experience developing SaaS products and working with service-oriented architectures is preferred.
- Experience with Salesforce Lightning Design System or UI frameworks such as React, Vue.js, or Angular is preferred.
- Experience with AWS, Azure, or other cloud platforms is preferred.
- Experience with SAML, OAuth, and OpenID Connect for authentication and authorization is preferred.
- Working experience with SQL is preferred.
- Experience with production-system on-call responsibilities is preferred.
- Understanding of team dysfunctions involving trust, conflict, commitment, accountability, and results is preferred.
- Ability to mentor engineers, collaborate with stakeholders and vendors, exercise independent judgment, and solve complex problems.
Benefits
- Benefits start on Day 1 and include retirement-plan matching, flexible paid time off, wellness support, parental and caregiver leave, fertility and adoption support, continuous development support, employee assistance, allyship and inclusion communities, and employee recognition.
- The role is remote, with occasional travel to the Mississauga and/or Salt Lake City offices for onboarding, team events, and semi-annual or annual meetings.
Categories
About PointClickCare
PointClickCare builds a cloud-based EHR and care coordination platform for long-term and post-acute care providers, hospitals, and health plans. Its subscription SaaS covers clinical documentation, eMAR and point-of-care workflows, interoperability, and revenue cycle, and supports a marketplace of integrated partners. Founded in 2000 and headquartered in Toronto, it is privately held and serves over 27,000 providers across North America.