3 months ago
Remote, United States +5 moreMid Level
H1B sponsor
Base Salary
$191k - $291k/yr
Responsibilities
- Serve as the primary Technical Consultant for enterprise and strategic enterprise accounts using Microsoft Dynamics 365.
- Guide D365 integration, configuration, system design, and high-value implementation and expansion opportunities.
- Assess customer requirements and propose scalable solutions involving D365 Finance & Operations, HRIS, and API integrations.
- Support technical onboarding workstreams and collaborate with onboarding specialists and implementation leads.
- Conduct technical discovery of customer D365 environments and workflows and recommend suitable Ramp architecture and API usage.
- Troubleshoot D365 integration blockers and guide customers through complex configuration decisions.
- Act as a subject matter expert on Microsoft Dynamics 365 and Ramp accounting integrations for customers, internal teams, Sales, Product, and partners.
- Contribute to documentation and tooling that scales support for D365 integration use cases.
- Communicate D365 customer pain points and feedback to Product and Engineering teams to influence the product roadmap.
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field.
- At least 4 years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
- At least 3 years of hands-on experience with Microsoft Dynamics 365, including Finance & Operations and/or Business Central, integration patterns, and enterprise deployment models.
- Deep familiarity with D365 finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures.
- Ability to work with APIs, integration logic, and system architecture and explain those concepts to finance and operations stakeholders.
- Experience advising on non-standard D365 implementations and edge cases while balancing customer needs with platform scalability and supportability.
- Strong communication, organization, problem-solving, collaboration, adaptability, and ownership skills.
- Ability to work cross-functionally with Sales, Customer Success, Product, Engineering, Design, Customer Activation, and Account Management teams.
Benefits
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision coverage varies by country
- 401(k) with employer match in the United States
- Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay
- Pet insurance in the United States
- In-office lunch, snacks, and drinks
- Relocation support to New York City or San Francisco as needed
- Retirement plan contributions or employer matching vary by country
Categories
Solutions Engineering
About Ramp
Ramp builds a finance operations platform for businesses, combining corporate cards with expense management, bill pay, accounts payable, travel, and accounting automation. Founded in 2019 and headquartered in New York, the privately held company’s systems handle over $200B in annualized spend across 70,000+ companies. Its business model blends card interchange with software that helps finance teams control and automate spending.