3 months ago
Kuala Lumpur, MalaysiaSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities, ship quickly, and improve systems in production.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to ship working systems, test quality, and improve reliability over time.
- Sound judgment about which processes should and should not be automated.
- Strong English communication skills for collaboration across global teams.
- Experience in fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation is a strong plus.
- Evidence of personally helping build, ship, or scale a serious product, platform, or system is expected.
Benefits
- Hybrid role based in Malaysia, with at least 3 days per week in the Malaysia office.
- Fast interview process aiming to complete interviews and make an offer within 1 week of starting the process for strong candidates.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.