Sr. Staff, SRE Platforms
ServiceNow7 hours ago
Remote, Ireland or Dublin, IrelandStaff+
Responsibilities
- Build and operate cloud-native platforms for software validation, release qualification, and operational readiness.
- Design production-like release and test environments that improve deployment readiness and release confidence.
- Develop automated quality gates for release health, operational risk, and production readiness.
- Integrate testing, observability, reliability signals, and deployment intelligence into CI/CD pipelines.
- Build reusable test frameworks, self-service environments, test data, mock services, and developer productivity tooling.
- Automate failure detection, policy validation, deployment verification, security checks, and reliability assessments.
- Lead Kubernetes-based platform evolution for scalable test infrastructure, release automation, and developer self-service.
- Resolve recurring infrastructure issues through sustainable software, systems, and networking solutions.
- Partner with engineering teams on design reviews, architecture standards, and automation-first reliability practices.
Requirements
- 12+ years of experience in software, systems, platform, or reliability engineering.
- Deep Kubernetes expertise across architecture, operations, networking, storage, security, autoscaling, and multi-cluster environments.
- Experience building and operating large-scale Kubernetes platforms for cloud-native, mission-critical services.
- Experience integrating Kubernetes with CI/CD, GitOps, automated testing, and deployment validation.
- Experience designing cloud-native platforms for ephemeral environments, release qualification, and automated validation.
- Proven ability to lead engineering excellence across developer productivity, platform engineering, release confidence, and modernization.
- Experience with progressive delivery, including canary releases, feature flags, automated rollback, and deployment verification.
- Experience with chaos engineering, resilience validation, disaster recovery, and reliability assessments.
- Expertise designing, authoring, testing, and debugging code using languages such as Python, Go, Java, or Ruby.
- Experience using AI-assisted engineering for intelligent testing, release risk analysis, incident diagnostics, and operational automation.
- Strong coding, observability, SLO, and cross-team collaboration skills.
- Preferred experience with observability and monitoring at scale, DevOps automation, and CI/CD tools such as GitLab CI/CD.
- Preferred experience with enterprise-scale test automation frameworks such as Playwright, Selenium, Cypress, REST Assured, PyTest, JUnit, or TestNG.
- Preferred experience with test orchestration, test impact analysis, flaky test detection, parallel execution, regression testing, service virtualization, contract testing, synthetic testing, and test data management.
- Preferred experience building developer self-service and release engineering platforms.
- Preferred experience with infrastructure configuration management tools such as Ansible.
- Preferred expertise with Helm, Argo CD, Argo Workflows, Kustomize, Istio, Linkerd, Gateway API, Ingress, Prometheus, OpenTelemetry, and container runtimes.
- Preferred experience implementing GitOps using Argo CD, Flux, or similar technologies.
- Preferred experience operating Kubernetes across AWS EKS, Azure AKS, and Google Cloud GKE.
Benefits
- Competitive salary and supportive teams.
- Company-wide holidays and designated global well-being days.
- Flexible or remote work persona in the EMEA region, depending on work eligibility and location.
- Parental leave programs and childcare and caregiving benefits.
- Mental health resources with coaching and 24/7 support.
- Learning experience platform, learning and development resources, and tuition reimbursement.
- Global cross-functional mentoring program.
- Team-building activities, employee belonging groups, volunteering, and community outreach programs.
Tech Stack
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.