1 day ago
Mexico City, MexicoEntry Level
Responsibilities
- Engage customer IT, security, and operations teams to understand security posture, risks, and operational challenges.
- Support security-focused architecture designs, proofs of concept, and early production deployments across identity, endpoint, cloud, and security monitoring domains.
- Assist with deploying, configuring, and validating threat detection, alerting, logging, and basic incident workflow capabilities.
- Help customers interpret security alerts and signals, understand threat context, and apply recommended risk-reduction actions.
- Create documentation, runbooks, and reusable security guidance for consistent operationalization at scale.
- Capture customer security feedback and blockers and share insights with account teams and product groups.
- Build foundational knowledge through onboarding, training, certifications, and hands-on security labs.
Requirements
- Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related technical field with security coursework, or equivalent experience in a technical or security-adjacent discipline.
- Up to one year of academic, internship, lab, or entry-level exposure to security operations, network, endpoint, identity or cloud security, secure application development, threat modeling, incident response, vulnerability assessment, or security analytics is preferred.
- Familiarity with identity and access management, network and endpoint protection, security monitoring, alerting, incident handling, and cloud security fundamentals.
- Exposure to security tooling or platforms through coursework, labs, internships, or certifications is preferred.
- Entry-level or foundational security certifications are a plus but not required.
- Strong written and verbal communication skills and the ability to explain security concepts to non-security audiences.
- Ability to follow structured processes and work effectively in a customer-facing technical environment.
- Demonstrated interest in cybersecurity through academic projects, labs, internships, or self-directed learning.
- Willingness to work in an office and contribute to a positive, inclusive, customer-focused culture.
Benefits
- Onboarding, security training, certifications, and hands-on labs are provided to build technical depth.
- The role offers hands-on experience developing AI-driven and agentic systems in customer environments.
- Work arrangement is 100% onsite at a Microsoft or customer site.
- Applications are accepted on an ongoing basis after a minimum five-day posting period.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.