2 days ago
Hyderābād, IndiaStaff+
Responsibilities
- Define and govern automation architecture, HLD/LLD, and engineering standards across ITIL phases.
- Act as the subject matter expert and design authority for Python automation, Generative AI, and Agentic AI.
- Build agent orchestration, tool calling, RAG over runbooks, and knowledge assistants.
- Automate ticket triage, routing, auto-remediation, root-cause analysis, batch processing, health checks, data fixes, access workflows, and reporting.
- Lead SRE and observability capabilities including SLI/SLOs, golden signals, self-healing, event correlation, and alert-noise reduction.
- Govern integrations, CI/CD, coding standards, and Responsible AI guardrails.
- Build the automation business case, present outcomes to stakeholders, and mentor the team.
Requirements
- At least 12 years of professional experience is required.
- 15 years of full-time education is required.
- Advanced Python experience with enterprise automation architecture and hands-on Generative AI and Agentic AI development.
- Experience owning production software or automation assets and architecture.
- Experience with prompt engineering, RAG, LLM integration, guardrails, agent orchestration, and tool calling.
- Experience with LangChain, LangGraph, AutoGen, or CrewAI on Azure OpenAI or Amazon Bedrock.
- Experience with REST APIs, JSON, SQL, scripting integrations, and event-driven design.
- Experience with SRE, event correlation, observability, DevOps/CI-CD, and ITIL.
- Ability to manage stakeholders and articulate business outcomes to client architects and leadership.
- Preferred experience with vector databases, knowledge graphs, and Azure, AWS, or GCP.
- Preferred certifications include Python, cloud, Generative AI, ITIL, or observability certifications.
Benefits
- Hybrid work arrangement in India or Global Delivery Center locations.
Tech Stack
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.