Senior Agentic Operations Engineer
Arizona State University1 day ago
Scottsdale, AZ, USASenior
Base Salary
$78k - $120k/yr
Responsibilities
- Build, deploy, and govern AI agents that monitor ASU’s environment and safely remediate operational issues.
- Define the team’s tooling, practices, standards, and operating model as a new group.
- Develop telemetry and detection capabilities, including signal ingestion, baseline health modeling, and anomaly detection tuning.
- Develop secure orchestration and remediation with IAM/RBAC, human-audited runbooks, failsafe rollbacks, and reversible or rate-limited actions.
- Sequence automation from low-risk actions toward broader autonomy as trust is established.
- Review the other engineer’s agent logic before production deployment.
- Partner with system owners, security, and other teams to adopt agents safely.
- Use AI to improve routine work and unit efficiency while contributing to a positive, inclusive team culture.
Requirements
- Bachelor’s degree and five years of experience appropriate to the assignment, or an equivalent combination of experience and training.
- Hands-on experience with LLMs and/or agent-based systems and their operational risks.
- Strong Python programming skills, including asynchronous programming, typing, and testing.
- Cloud infrastructure experience, preferably AWS, and infrastructure as code experience with OpenTofu or Terraform.
- Experience with observability and telemetry, including metrics, logs, and traces; Datadog familiarity is a plus.
- Experience in time-series or anomaly detection and baseline modeling, or in secure automation, IAM/RBAC, and safe automated remediation with rollback.
- Familiarity with SRE practices, SLOs, error budgets, incident management, and on-call operations.
- Ability to work in an ambiguous, discovery-oriented environment and help establish new practices.
- Demonstrated empathy, compassion, emotional intelligence, inclusion, belonging, and ability to cultivate psychological safety.
- Applicants must be eligible to work in the United States; ABOR applicants may provide evidence of current employment with ASU, U of A, or NAU.
Benefits
- Hybrid work arrangement with an expectation of three days per week on site in Scottsdale, Arizona.
- Flexible work arrangements may be explored with the supervisor.
- Professional development opportunities, including major tuition breaks for ASU certificates and degrees.
- Mission-oriented, culture-focused work serving a large university community.
- Applicants must reside in or be willing to relocate to the greater Phoenix metropolitan area.
- Driving is not required.
Categories
About Arizona State University
Arizona State University is a public research university in Tempe, Arizona, founded in 1885, serving undergraduate, graduate, and professional students on campuses across metro Phoenix and online. It offers degree programs and continuing education, with revenue from tuition, research grants and contracts, philanthropy, and state appropriations. ASU operates extensive online learning through EdPlus/ASU Online and is recognized as one of the largest U.S. public universities by enrollment.