5 days ago
Rio de Janeiro, BrazilSenior
Base Salary
$40k - $93k/yr
Responsibilities
- Design, build, and operate production AI agents for high-volume revenue cycle management email workflows.
- Develop agent harnesses supporting tool use, structured workflows, context management, human escalation, and reliable execution.
- Build scalable backend services and APIs with Python and FastAPI.
- Create React and JavaScript interfaces for operations teams.
- Design PostgreSQL schemas and data pipelines for workflow state, auditability, analytics, and agent performance.
- Integrate agents with email systems, internal services, healthcare workflows, and third-party platforms.
- Build evaluation frameworks measuring accuracy, resolution rate, escalation rate, latency, and cost.
- Establish monitoring, alerting, reporting, and safeguards for business-critical workflows.
- Investigate production failures, improve system reliability, and own projects through measurable production impact.
- Work directly with RCM operators and customers and help establish the engineering culture in Rio.
Requirements
- Professional experience building and operating production software systems.
- Strong proficiency in Python and experience developing APIs and services with FastAPI.
- Strong full-stack development skills using React and JavaScript or TypeScript.
- Experience designing data models and production systems with PostgreSQL.
- Hands-on experience with LLMs, AI agents, or agent harnesses, including tool calling, orchestration, context management, evaluations, retries, and human-in-the-loop workflows.
- Understanding of production engineering practices including testing, observability, alerting, incident response, and system reliability.
- Experience with containers and cloud infrastructure such as Docker and Kubernetes.
- Strong product judgment, ownership, communication, and ability to work with technical and non-technical stakeholders.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Preferred experience includes email agents, support automation, workflow engines, asynchronous processing, LLM product evaluation systems, revenue cycle management, healthcare billing, claims, remittance, practice-management workflows, auditability, security, data privacy, queues, background workers, and third-party integrations.
Tech Stack
Categories
About Commure
Commure builds an AI-native healthcare platform for providers and health systems, spanning ambient clinical documentation, provider copilots, coding, and revenue cycle automation, integrated with 60+ EHRs. It sells enterprise software and services to hospitals and care organizations to streamline clinical and administrative workflows. The privately held company is headquartered in Mountain View, California, and reports adoption by 500,000+ clinicians across 500+ organizations, with billions in claims processed annually.