5 months ago
Base Salary
$189k - $236k/yr
Responsibilities
- Lead technical design and architecture for the Commerce Platform’s product catalog, promotion engine, subscription, and entitlement systems.
- Partner with product management and Growth, Onboarding, Expansion, and other engineering teams to define the technical roadmap and drive platform adoption.
- Drive complex projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration.
- Mentor and develop engineers through design reviews, code reviews, and hands-on technical coaching.
- Use AI tools, automated testing, and data-driven diagnostics to improve engineering velocity and establish team-wide AI-augmented development practices.
- Own platform observability, reliability, and performance by defining and tracking SLOs, leading incident response, and driving blameless post-mortems.
- Collaborate with marketing and business teams to improve self-service management of products, bundles, promotions, and discounts.
Requirements
- 10+ years of software engineering experience, including at least 2 years in a tech lead or staff engineer role setting technical direction for a team.
- Mastery of at least one programming language such as Ruby, Java, Python, or Go.
- Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, or packaging.
- Strong command of distributed systems, API design, and service reliability practices, including defining and meeting production SLOs.
- Experience using AI tools such as GitHub Copilot or Claude Code in day-to-day engineering and willingness to evolve AI-assisted team workflows.
- Proven ability to lead cross-functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders.
- Excellent written and verbal communication skills for explaining complex technical concepts to technical and non-technical partners.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits
- Competitive base pay, benefits, and RSU equity.
- Employees based in Denver, San Francisco, or New York are expected to work from the office approximately 2-3 days per week or more depending on role.
- Remote and non-office work requires a secure, reliable, and consistent internet connection.
About Gusto
Gusto builds cloud software that handles payroll, benefits, HR, and compliance for small businesses in the U.S., sold as a subscription with integrated services. Its platform runs payroll, files taxes, administers health insurance and 401(k)s, and offers tools for onboarding and time tracking. Founded in 2011 and headquartered in San Francisco, the privately held company says it serves 500,000+ small businesses nationwide.