Principal Software Engineer (Remote, United Kingdom)
Ticketmaster3 days ago
Remote, United KingdomStaff+
Responsibilities
- Design and develop new systems and enhancements to existing high-traffic applications.
- Own technical strategy, architectural direction, solution design, and shared engineering standards across three teams.
- Identify and resolve systemic technical risks, dependencies, infrastructure issues, and opportunities for reuse and simplification.
- Design and improve monitoring, alerting, application performance metrics, automated build and deployment pipelines, and cost-efficient infrastructure.
- Develop comprehensive QA solutions and promote test coverage, scalability, high availability, low latency, fault tolerance, and security.
- Evaluate new technologies and influence long-term technology investments with senior stakeholders.
- Lead and mentor engineers, review code, support skill development, and guide teams through new initiatives.
- Coordinate work-unit delivery, participate in stand-ups, escalate blockers, communicate timelines, and support production issues and on-call operations.
Requirements
- Bachelor’s degree in Computer Science or a related technical field.
- At least 5 years of experience building high-traffic web applications and deploying them to production.
- Proficiency in one or more of Java, TypeScript, or Node.js, with willingness to learn the others.
- Experience with cloud platforms, preferably AWS, and with supporting live applications through debugging, log analysis, and application dashboards.
- Experience writing SQL queries and working with SQL and NoSQL databases such as MySQL and DynamoDB.
- Experience with infrastructure-as-code and deployment tools including Terraform, Kubernetes, and Helm.
- Experience with GitLab, CI/CD, Jenkins, and Sonar.
- Experience working in Agile teams, handling production issues, and providing on-call support.
- Strong communication, documentation, time-management, estimation, cross-team collaboration, stakeholder-management, and mentoring skills.
- Experience in entertainment or online ticketing, exposure to diverse cultural and regulatory environments, and familiarity with using Claude or similar AI tools in the software development lifecycle are preferred.
Benefits
- Permanent, full-time employment at 40 hours per week.
- Remote position in the United Kingdom with travel to London for meetings when required.
- Inclusive workplace with support for professional development, personal aspirations, and work-life balance.
Tech Stack
Categories
About Ticketmaster
Ticketmaster builds ticketing software and a consumer marketplace for concerts, sports, theater, and other live events. It sells tickets to fans and provides venues, promoters, and teams with enterprise tools for inventory management, seat mapping, access control, and marketing, with revenue largely from transaction fees and enterprise services. Founded in 1976 and now headquartered in Beverly Hills, it operates as a division of Live Nation Entertainment (NYSE: LYV).