Principal Software Engineer (Remote, United Kingdom)
Ticketmaster1 day ago
Remote, United KingdomStaff+
Responsibilities
- Design and develop new systems and enhancements for high-traffic, large-scale software applications and data-flow processes.
- Own technical strategy, architectural direction, solution design, and shared engineering standards across three teams.
- Review and modernize infrastructure while improving reuse, simplification, scalability, reliability, security, latency, and fault tolerance.
- Develop monitoring, alerting, application-performance, automated build, and deployment systems.
- Lead resolution of systemic technical risks and dependencies spanning multiple products or teams.
- Design and build a comprehensive QA platform or solution with the engineering teams.
- Evaluate new tools and technologies, influence technology investments, and advise senior stakeholders.
- Lead and mentor engineers, review code, support skill development, and guide best practices.
- Support live applications through debugging, log and dashboard analysis, production issue handling, and on-call support.
- Coordinate work-unit delivery, participate in stand-ups, escalate blockers, communicate timelines, and manage project goals.
Requirements
- Bachelor’s degree in Computer Science or a related technical field.
- 5+ years of experience building high-traffic web applications and deploying them to production with an emphasis on quality and maintainability.
- Proficiency in one or more of Java, TypeScript, or Node.js, with willingness to learn the others.
- Experience with cloud platforms, preferably AWS, and with supporting live applications and resolving production issues.
- Experience writing SQL queries and working with SQL databases such as MySQL and NoSQL databases such as DynamoDB.
- Experience with Terraform, Kubernetes, and Helm for infrastructure as code and deployment.
- Experience with GitLab, Jenkins, and Sonar for code and build processes.
- Experience working in Agile teams, handling production pressure, and supporting on-call operations.
- Strong communication, documentation, self-management, cross-team collaboration, expectation management, and mentoring skills.
- Preferred qualifications include entertainment or online ticketing experience, experience across diverse cultural and regulatory environments, and familiarity with using Claude or similar AI tools in the software development lifecycle.
Benefits
- Remote work in the United Kingdom.
- Permanent contract with a 40-hour work week.
- Inclusive workplace with support for professional development, personal aspirations, and work-life balance.
- Opportunity to work on global live-entertainment and ticketing systems with cross-functional teams.
Tech Stack
Categories
About Ticketmaster
Ticketmaster builds ticketing software and a consumer marketplace for concerts, sports, theater, and other live events. It sells tickets to fans and provides venues, promoters, and teams with enterprise tools for inventory management, seat mapping, access control, and marketing, with revenue largely from transaction fees and enterprise services. Founded in 1976 and now headquartered in Beverly Hills, it operates as a division of Live Nation Entertainment (NYSE: LYV).