Encora

Senior DevOps Engineer

Encora
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17 hours ago
San José, Costa RicaSenior

Responsibilities

  • Develop object-oriented Python and Bash scripts and tools for operational automation and REST API data processing.
  • Automate infrastructure provisioning and configuration with Ansible, Terraform, and infrastructure-as-code tools.
  • Build, maintain, and improve CI/CD pipelines and the DevOps toolchain using GitHub Enterprise, Jenkins, and Artifactory.
  • Deploy, manage, and upgrade Kubernetes clusters and containerized workloads.
  • Troubleshoot production environments and conduct monitoring, alerting, log analysis, root-cause analysis, and performance troubleshooting.
  • Apply security best practices, patching, and hardening in DevOps environments.
  • Use AI-assisted tools for scripting, automation, troubleshooting, and documentation.
  • Improve platform reliability and share AI-assisted development and automation practices across engineering teams.

Requirements

  • Strong experience developing object-oriented Python and Bash scripts for automation and operational tasks.
  • Experience processing and integrating data through REST APIs.
  • Hands-on experience with infrastructure-as-code and configuration management tools such as Terraform and Ansible.
  • Strong experience building and maintaining CI/CD pipelines.
  • Hands-on experience with GitHub Enterprise, Jenkins, and Artifactory.
  • Strong knowledge of Linux, networking, containers, and production troubleshooting.
  • Experience deploying, managing, and upgrading Kubernetes clusters and containerized workloads.
  • Experience with monitoring, alerting, log analysis, root-cause analysis, and performance troubleshooting.
  • Knowledge of security best practices, patching, and hardening within DevOps environments.
  • Experience using GitHub Copilot, Claude, or ChatGPT for scripting, automation, troubleshooting, and documentation.
  • Preferred: experience driving root-cause analysis, implementing permanent production fixes, improving monitoring and alerting, and sharing AI-assisted development practices.

Benefits

  • Hybrid work arrangement with 2–3 days per week onsite in San José, Costa Rica.

Tech Stack

Categories

Encora

About Encora

5,001-10,000 employees

Encora provides software and digital product engineering services for technology companies and enterprises, including cloud-native development, data engineering, and QA. It operates a global delivery model and supports outsourced product development and managed engineering teams. Headquartered in Santa Clara, California, Encora is privately held and was acquired by Coforge; it previously raised $200 million in private equity funding in 2019.

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