3 days ago
Base Salary
$144k - $328k/yr
Responsibilities
- Define service boundaries, SLOs, SLIs, alert severity, on-call integration, escalation paths, and restoration priorities with customer operations.
- Operate and troubleshoot GPU, compute, Linux, network fabric, storage, Kubernetes, AI Enterprise, scheduler, registry, and platform services.
- Lead incident, problem, change, known-error, service restoration, root-cause, and corrective-action processes.
- Own lifecycle calendars covering firmware, operating systems, drivers, CUDA, operators, Kubernetes, platform services, security, and AI Enterprise branches.
- Develop node cordon, drain, remediation, rebuild, replacement, rollback, and return-to-service procedures.
- Coordinate vendor support using topology, inventory, logs, diagnostics, reproduction steps, business impact, and change history.
- Validate backups and recovery for cluster configuration, Git repositories, registries, certificates, secrets, and platform state.
- Run operational game days and improve availability, MTTD, MTTR, change success, automation coverage, and incident recurrence.
Requirements
- At least 5 years of production operations experience with Linux, cloud, Kubernetes, HPC, data center, or distributed platforms.
- Strong incident, problem, change, patching, upgrade, rollback, and vendor-escalation discipline.
- Cross-stack troubleshooting and automation experience in business-critical environments.
- Preferred experience operating DGX/HGX, NVIDIA AI Enterprise, InfiniBand/Spectrum-X, BlueField, BCM, DCGM, Run:ai, or NVIDIA GPU clusters.
- Preferred NVIDIA lifecycle, diagnostics, support-bundle, compatibility-management, HPC, cloud platform SRE, Kubernetes operations, ML platform operations, or distributed-systems support experience.
- Preferred experience with high-speed fabrics, parallel storage, large bare-metal fleets, public-cloud GPU services, enterprise observability, ITSM, automation, and reliability engineering.
- SRE, Kubernetes, Linux, cloud, or NVIDIA credentials are preferred.
Benefits
- Medical and dental coverage, disability benefits, retirement benefits, paid leave, paid time off, and eligibility for a discretionary annual bonus program.
- Access to employee learning programs and certifications, including Microsoft, Google, Amazon, and Skillsoft programs.
- Work at client, customer, or partner locations may require proof of COVID-19 vaccination, subject to applicable policies and accommodations.
- Applications are accepted on a rolling basis.
Tech Stack
Categories
DevOpsSite Reliability
About Kyndryl
Kyndryl is a public IT services company that designs, runs, and modernizes mission-critical infrastructure for large enterprises and governments. Spun off from IBM in 2021, it is headquartered in New York City and trades on the NYSE (ticker: KD). The company provides managed infrastructure, cloud migration and operations across AWS, Azure, and Google Cloud, plus mainframe, network, security, data, and digital workplace services.