10 hours ago
Singapore (city not specified)Staff+
Responsibilities
- Define and drive the execution of three or more concurrent customer missions, with accountability for adoption and smooth handover to account teams.
- Act as the senior technical relationship owner for customer CTOs, CIOs, and heads of engineering, including mission scoping, escalations, service-level discussions, and partner conversations.
- Navigate customer compliance, legal, procurement, security, internal politics, and change-management processes.
- Shape Asia Pacific market, account, use-case, and partner strategy with the executive team.
- Set deployment and upgrade approaches for sovereign data centers, on-premise environments, and air-gapped customer environments.
- Convert field experience into reusable patterns, frameworks, standards, and product or research improvements.
- Set standards for forward-deployed work, mentor engineers and leaders, and help hire and shape the regional team.
- Provide hands-on technical judgment during novel deployments, difficult security reviews, and escalations.
Requirements
- Hands-on experience implementing and adopting software and AI in mixed customer environments, including forward-deployed software engineering and practical understanding of evaluations.
- A record of leading complex enterprise software or platform deployments and customer programs at scale.
- Experience with on-premise, air-gapped, sovereign, regulated, or high-security environments and their approval processes.
- Established relationships and executive presence with CTOs, CIOs, and heads of engineering.
- Fluency in Kubernetes, cloud infrastructure, and enterprise platform versioning and release practices.
- Ability to define success in ambiguous situations and influence teams without formal authority.
- Experience navigating customer compliance, legal, procurement, security, internal politics, and change management.
- Calm, mature judgment under pressure and credibility with both senior customers and engineers.
- Based in or willing to relocate to Singapore and comfortable with extensive travel across Asia Pacific.
- Preferred qualifications include forward-deployed, field engineering, or Office of the CTO experience; exposure to simulation, CAE, HPC, physics-based products, or relevant engineering industries; experience in Japan, Korea, Taiwan, or Australia; Japanese, Korean, or Mandarin fluency; an Asia Pacific technical-leader network; security clearance or government/defense experience; and experience building technical support, service, or customer-success functions.
Benefits
- Executive-team reporting and a mandate to open the Asia Pacific region from the Singapore office.
- Opportunity to shape an AI-native engineering company and its future regional organization.
- Collaborative work with engineers, scientists, and operators in a flat structure.
- Sustainable working pace intended to support life outside work.
- Equity options.
- Based in Singapore with regular multi-day travel across Asia Pacific and occasional travel to New York and London.
Tech Stack
Categories
Forward Deployed
About PhysicsX
PhysicsX builds an AI-driven simulation software stack that enables high-fidelity, multi-physics modeling and optimization for engineering and manufacturing teams. The company sells software and delivery services to enterprises in aerospace and defense, automotive, semiconductors, materials, and energy. It is privately held and headquartered in London, with offices in London and New York.