2 days ago
USA (city not specified)Staff+
Base Salary
$116k - $194k/yr
Responsibilities
- Serve as the primary Infoblox engineering resource embedded with a federal customer.
- Operate, administer, optimize, and scale Infoblox DDI services, including DNS, DHCP, and IPAM, across on-premises, cloud, and hybrid environments.
- Prepare, validate, and deploy appliance and software configurations for implementations, upgrades, and approved network changes.
- Perform health checks, grid audits, performance tuning, configuration reviews, recursive-limit reviews, RPZ reviews, and syslog and query-capture analysis.
- Execute software upgrades, lifecycle reviews, CVE patching, and hotfix validation within federal change-management windows.
- Develop and maintain fault-diagnosis, incident-response, and runbook procedures using automation and AI-assisted analytics where appropriate.
- Own Infoblox support cases and coordinate escalations with Support and Engineering through resolution.
- Assess network topology, redundancy, and scalability and provide architecture recommendations and roadmaps.
- Maintain recommendations tracking and provide status updates, risk summaries, and executive-ready reports.
- Use scripting, automation, and AI-assisted tools for log and query analysis, anomaly detection, configuration validation, documentation, and mean-time-to-resolution improvement.
- Deliver DDI assessments, remediation plans, lifecycle initiatives, automation improvements, and strategic customer advice.
- Mentor other Resident Engineers supporting federal accounts.
Requirements
- At least 8 years of hands-on experience in networking, security, or infrastructure engineering, including significant enterprise DNS, DHCP, and IPAM experience at scale.
- Deep expertise with Infoblox NIOS-based DDI or comparable platforms, including grid design, high availability, RPZ, DNS security controls, and telemetry.
- Strong knowledge of TCP/IP, routing, high availability, DNSSEC, segmentation, STIGs, and vulnerability management.
- Experience supporting U.S. federal, DoD, or public-sector customers within formal compliance, security, and change-control processes.
- Active U.S. government TS/SCI clearance or the ability to obtain and maintain the required clearance.
- Proficiency with Linux/Unix, Python or PowerShell, Ansible, REST APIs, and other scripting or automation technologies.
- Practical experience using AI-assisted tools for troubleshooting, log analysis, reporting, documentation, productivity, or operational decision support.
- Demonstrated success as an embedded Resident Engineer, technical account engineer, or similar dedicated customer-facing engineer.
- Excellent communication skills for translating technical details into clear recommendations for engineers, program leaders, and executives.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent hands-on experience.
- Willingness to obtain and maintain Infoblox DDI certifications such as DDIP, INA, or INE.
Benefits
- Comprehensive health coverage, generous paid time off, and flexible work options.
- Learning opportunities, career-mobility programs, and leadership workshops.
- Sixteen paid volunteer hours annually, employee resource groups, and a company collaboration policy.
- Modern offices with EV charging, healthy snacks, hackathons, game nights, and culture celebrations.
- Charitable Giving Program with company matching.
- On-site embedded work at a U.S. government customer facility in the Washington, DC / Maryland / Virginia metro area.
- Professional development through Infoblox DDI certification opportunities and mentoring.
- Base salary is listed separately in the posting and includes eligibility for a bonus.
About Infoblox
Infoblox provides DNS, DHCP, and IP address management (DDI) plus DNS security and network automation for large enterprises and service providers. The company sells software and cloud-managed services, with virtual and physical appliances and subscriptions that unify networking and security operations. Founded in 1999 and headquartered in Santa Clara, it is privately held by Vista Equity Partners, and its customers include Fortune 100 firms.