Copy of Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow23 hours ago
Base Salary
$150k - $262k/yr
Responsibilities
- Lead the design and delivery of complex cross-functional product features from architecture through production operations.
- Build AI-native capabilities including agent loops, tool surfaces, prompt and context systems, grounded retrieval, and evaluation harnesses.
- Define, measure, and improve the team’s use of AI-assisted and agentic development across coding, testing, review, triage, and documentation.
- Mentor senior and mid-level engineers and establish standards for code quality, observability, and safe AI usage.
- Partner with product, UX, and engineering leaders to turn ambiguous problems into scoped, shippable plans.
- Own production quality through defect triage, release readiness, and gate reviews.
Requirements
- 8+ years of software engineering experience with technical leadership at the staff level or equivalent.
- Strong proficiency in TypeScript or another statically typed language and solid system design skills.
- Hands-on experience building or integrating LLM-based features, including prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs.
- Working knowledge of agentic architectures, tool use, orchestration, and human-in-the-loop controls.
- Hands-on fluency with AI-assisted and agentic development and the ability to critically assess where these tools are effective.
- Clear written and verbal communication skills, including briefing senior leaders and aligning multiple teams.
- Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery.
Benefits
- Base pay of $149,800 - $262,200, plus equity when applicable and variable/incentive compensation.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible or remote work persona depending on the role and assigned location.
- Regular employee position.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.