2 days ago
Base Salary
$144k - $194k/yr
Responsibilities
- Design, develop, and own scalable solutions that deliver a defect-free customer experience.
- Build tools that enable Customer Service Associates to escalate critical issues.
- Develop integrations with Tier-1 Amazon systems and advanced science models to detect, triage, and resolve systemic defects.
- Address complex technical challenges and build systems that improve customer trust and operational excellence.
- Contribute to ARCADE’s detection, triage, root-cause, attribution, and resolution capabilities.
Requirements
- 3+ years of non-internship professional software development experience.
- 2+ years of experience designing or architecting new and existing systems for reliability and scaling.
- 1+ year of experience developing large-scale, multi-tiered, multi-threaded, embedded, or distributed software using C#, C++, Java, or Perl.
- 1+ year of Object Oriented Design experience.
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
- Preferred: 3+ years covering the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Preferred: bachelor’s degree in Computer Science or equivalent.
Benefits
- Comprehensive benefits including medical, dental, vision, prescription, life and AD&D insurance, employee assistance, mental health support, medical advice, flexible spending accounts, and adoption and surrogacy reimbursement.
- 401(k) matching, paid time off, and parental leave.
- Sign-on payments and restricted stock units are included in the Amazon package; the role is located in Austin, Texas.
Categories
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.