AI/ML Engineer, Software Development - Noke
Janus International Group, LLC2 years ago
Atlanta, GA, USAMid Level
Responsibilities
- Design and implement AI-powered conversational flows and automated decisioning logic.
- Build secure, real-time data integrations and streaming or event-driven pipelines.
- Develop predictive models for trend identification, anomaly detection, and proactive decision-making.
- Optimize LLM workflows and deliver intelligent responses, recommendations, next-best actions, and contextual guidance.
- Integrate AI-driven insights and dynamic knowledge retrieval into internal tools for agents and operations teams.
- Build diagnostic, remediation, monitoring, alerting, dashboards, and reporting automation with governance, auditability, compliance, authorization, and security controls.
Requirements
- At least 3 years of experience in AI/ML engineering, data science, or intelligent automation.
- At least 3 years of hands-on experience with modern cloud compute, data, and AI services.
- At least 3 years of proficiency in Python and ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
- Experience building real-time, streaming, or event-driven data pipelines.
- Proven experience designing, deploying, and maintaining production-grade ML systems.
- Knowledge of APIs, microservices, and secure integration patterns.
- Preferred: at least 3 years of experience with IoT, device telemetry, or distributed sensor data systems.
- Preferred: at least 3 years of experience with LLM tuning, retrieval-augmented generation, and conversational AI.
- Familiarity with contact center platforms or enterprise workflow automation systems.
- Understanding of authentication, authorization, and access-control frameworks.
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