1 day ago
Base Salary
$170k - $253k/yr
Responsibilities
- Develop synthetic workload queries and datasets for testing DataPelago Accelerator for Spark.
- Build diagnostic and analysis tools for DataPelago, Apache Spark, and deployment-environment logs.
- Participate in product support rotations by addressing or escalating customer issues.
- Conduct end-to-end product validation and help define, review, and execute test plans.
- Analyze validation and customer-issue artifacts to identify configuration tuning, usage recommendations, and product bugs.
- Use automation and AI techniques across product validation and customer support workflows.
- Create bug reports, root-cause analysis documents, configuration guides, and best-practice documentation.
Requirements
- Bachelor’s degree in computer science or a related field.
- 8+ years of experience in development, validation, and support of enterprise data-processing software products.
- 2+ years of experience providing direct support to external customers.
- 2+ years of experience supporting Apache Spark pipelines for data engineering and analytics.
- Proficiency running Spark jobs, provisioning Spark resources, configuring and tuning Spark parameters, using Spark History Server and Spark UI, and analyzing Spark event logs and other Spark logs.
- Solid knowledge of SQL and Python.
- Proficiency in testing data products and test automation.
- Understanding of deployment and operations for cloud-based data-processing products and pipelines across SaaS, VM-based, container-based, and serverless environments.
- Experience with GCP, AWS, and their Apache Spark-related offerings is preferred.
- Strong customer engagement and communication skills.
Benefits
- Comprehensive benefits package may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, performance-based incentives, employee stock purchase plans, and restricted stock units.
- Benefits and offerings vary by country and region and are subject to local laws, regulations, and company policies.
Tech Stack
Categories
About NetApp
NetApp builds data storage and data management software and hardware for enterprises, including ONTAP-powered all-flash arrays and hybrid cloud services that integrate with AWS, Azure, and Google Cloud. It sells systems and subscriptions that support backup, disaster recovery, databases, and container/Kubernetes workloads. Founded in 1992 and headquartered in San Jose, California, NetApp is a public company listed on NASDAQ.