Site Reliability Engineer III (SRE) - Guidewire Cloud Platform (Application)
Guidewire Software1 month ago
Kraków, PolandSenior
Responsibilities
- Troubleshoot and resolve application and distributed-system issues with development teams while minimizing customer impact.
- Develop automated runbooks, monitors, dashboards, and synthetic transactions to proactively manage operational issues.
- Improve application reliability, performance, scalability, uptime, and operating environments through software engineering and automation.
- Design and implement SLI, SLO, and Error Budget practices and use telemetry and APM tools to maintain service levels.
- Deploy and manage scalable infrastructure on AWS and Kubernetes using Terraform and cloud-native approaches.
- Document incidents and create preventative processes, including infrastructure vulnerability remediation.
- Participate in mandatory on-call rotations and respond to incidents and alerts outside regular business hours, on weekends, and during holidays.
Requirements
- Experience as an SRE or in a similar system-reliability-focused role.
- Software engineering experience with Python, Go, or Java and clean, testable code following SOLID, DRY, and KISS principles.
- Experience designing and implementing SLIs, SLOs, and Error Budgets.
- Experience with application performance monitoring, telemetry, automation, monitoring, and performance optimization tools.
- Experience troubleshooting and debugging distributed systems on cloud infrastructure.
- Experience with CI/CD pipelines in Kubernetes and legacy ecosystems.
- Experience creating monitors, dashboards, and synthetic transactions in tools such as Datadog.
- Experience deploying and managing scalable AWS and Kubernetes infrastructure with Terraform or other cloud-native approaches.
- Experience with configuration management tools such as GitOps, Puppet, or Ansible.
- Understanding of cloud networking, security, and vulnerability management, including programmatic infrastructure remediation.
- Preferred qualifications include SRE or AWS certifications, SQL, database administration, data pipelines, performance tuning, schema design, and familiarity with TeamCity, Bitbucket Pipelines, Jenkins, or GitHub Actions.
- Preferred exposure includes Hadoop, Apache Spark, AWS Redshift, distributed systems, microservices, and event-driven architectures.
- Ability to collaborate cross-functionally, solve complex problems, communicate effectively, document processes, and fulfill mandatory on-call responsibilities.
Benefits
- Competitive compensation and comprehensive benefits are offered.
- Opportunities for career development, continuous learning, and skills growth are available.
- The role offers collaboration with talented peers and a culture valuing innovation, teamwork, and work-life balance.
- Mandatory on-call rotations include coverage outside regular business hours, weekends, and holidays.
Tech Stack
Amazon RedshiftAnsibleApache HadoopApache SparkAWSDatadogGitHub ActionsGoJavaJenkinsKubernetesPuppetPythonSQLTeamCityTerraform
Categories
Site Reliability
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit https://www.guidewire.com/.