Production Support
Capstone Investment Advisors4 days ago
Base Salary
$150k - $180k/yr
Responsibilities
- Administer, monitor, and maintain software applications.
- Ensure trading systems perform as intended through system checks.
- Respond to issues raised by investment or middle office teams.
- Perform QA testing for new functionality.
- Develop relationships with business community and market data providers.
- Prioritize and resolve issues accordingly.
- Diagnose, investigate, and resolve production issues across trading systems.
- Build alerting tools and analyze system performance.
- Identify bottlenecks and implement solutions for stability and efficiency.
- Collaborate with internal teams to resolve complex technical problems.
- Liaise with external brokers/vendors on order flow issues.
- Maintain clear documentation of critical systems and workflows.
Requirements
- Bachelor’s degree in an IT-related discipline.
- 5-10 years’ experience in a production support function.
- Understanding of one or more global market asset classes.
- Experience in a fast-paced environment with the ability to work under pressure.
- Strong interpersonal skills to work with various stakeholders.
- Technical skills in Python and exposure to trading systems.
- Knowledge of FIX, Linux, and SQL Server is essential.
- Experience with Marketdata, GIT, and Jira.
- Flexibility with work hours and ability to troubleshoot issues.
Benefits
- Training and development opportunities.
- Robust wellness resources: physical, mental, and financial.
- Time-off, retirement, and commuter benefits.
- Gym reimbursement and other discounts.