
QA Lead /SDET Lead
TTEC Digital2 months ago
Hyderābād, IndiaStaff+
Responsibilities
- Own quality strategy across one-week development cycles and growing product surface area.
- Build and maintain automation coverage, cross-service contract suites, and fast regression suites that gate weekly deployments.
- Design automation patterns and frameworks while remaining hands-on with complex technical challenges.
- Lead future QA hires and raise the technical effectiveness of QA engineers.
- Provide rapid failure detection, reporting, issue isolation, and root-cause debugging.
- Perform load, stress, soak, chaos, and failure-injection testing for high-throughput, low-latency services.
- Test event-driven systems, WebSocket flows, browser extensions, APIs, and AI/ML outputs.
- Integrate tests into trunk-based CI/CD and manage flaky tests as a first-class quality concern.
Requirements
- 8+ years of QA/SDET experience.
- Experience building a test-automation foundation from scratch for a fast-shipping product.
- Strong technical leadership and player-coach experience in quality engineering.
- Expertise with parallelized regression suites, smart test selection, and rapid quality feedback.
- Experience with load, stress, and soak testing of high-throughput, low-latency systems.
- Experience testing event-driven systems, WebSocket flows, and browser extensions, including ordering, race conditions, and real-time state.
- Experience with contract/API testing, synthetic data, and traffic generation for repeatable real-time testing.
- Experience wiring tests into trunk-based CI/CD and managing test flakiness.
- Strong debugging, root-cause analysis, and cross-functional collaboration skills.
- Understanding of LLMs, SLMs, RAG, knowledge graphs, agents, training, and evaluation; experience testing AI outputs is a strong plus.
- Comfort using AI tools and AI-assisted test generation.
Benefits
- Full-time employment.
- Fully remote work opportunity.
- Opportunity to lead quality engineering for an AI platform deployed to enterprise customers.
- Hands-on player-coach role with future team leadership responsibilities.