Sr Software Engineer-ServiceNow
Ecolab Inc.3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Design, develop, configure, implement, and maintain ServiceNow applications and scalable platform solutions.
- Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
- Develop and maintain ServiceNow modules including ITSM, CSM, APO, MCO, Finance Management, and Employee Centre.
- Build and support REST, SOAP, MID Server, IntegrationHub, ETL, and DataFabric/Zero Copy Connector integrations.
- Create and manage workflows and data transformations.
- Perform unit testing, debugging, and troubleshooting of platform issues.
- Support ServiceNow upgrades, patches, and releases.
- Collaborate with architects, business analysts, stakeholders, and other teams to gather requirements and deliver solutions.
- Maintain technical documentation and knowledge articles.
Requirements
- At least 5 years of hands-on ServiceNow development experience.
- Strong experience with JavaScript, REST and SOAP APIs, and server-side and client-side integrations.
- In-depth knowledge of ServiceNow platform architecture.
- Experience with Source-to-Pay, Order-to-Cash, accounts payable, and accounts receivable lifecycles.
- Familiarity with CMDB and ITSM, and preferably ITOM and HRSD.
- Understanding of ACLs, roles, and security best practices.
- Experience working in Agile/Scrum environments.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Preferred qualifications include ServiceNow CSA, CAD, CSM, ITSM, or MCO certifications; Performance Analytics and Reporting; UI Builder, Service Portal, and Workspace configuration; DevOps, CI/CD, and ATF; cloud platforms; ITIL processes; and global enterprise environment support.
- Strong analytical, problem-solving, communication, documentation, stakeholder-management, independent-work, and teamwork skills.
Tech Stack
JavaScriptSOAP
Categories
About Ecolab Inc.
Ecolab Inc. builds and sells water treatment chemicals and equipment, hygiene and infection-prevention products, and on-site service and digital monitoring for industrial and institutional customers. A NYSE-listed public company founded in 1923 and headquartered in St. Paul, Minnesota, it serves food, healthcare, life sciences, hospitality, manufacturing, and energy markets worldwide; its portfolio includes Nalco Water and, in data centers, CoolIT liquid-cooling solutions.