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Dialpad

Sr. Software Engineer (Tel Cloud)

Dialpad
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about 20 hours ago
Vancouver, Canada
Senior / Mid Level
H1B Sponsor

Responsibilities

  • Design data models for heavy concurrency and real-time performance.
  • Test and tune service scaling for customer communications.
  • Build monitors and alerts for high reliability and observability.
  • Participate in releases and on-call rotations for operational excellence.
  • Design, write, and deploy features for communication with carriers.
  • Strategize and drive the roadmap for cross-team platform initiatives.
  • Mentor junior engineers and promote a culture of ownership.

Requirements

  • Bachelor's degree in Computer Science or equivalent experience.
  • 5+ years of SaaS experience maintaining large-scale production systems.
  • Proficiency in coding with AI agents to improve development.
  • Expertise in Python, Java, or C and cloud-native architecture.
  • Familiarity with async, MapReduce, NoSQL databases, and large-scale data lakes.
  • Experience in optimizing backend code for low-latency requirements.
  • Strong sense of urgency, personal agency, and customer empathy.
  • Passion for data-driven decisions and building resilient systems.

Benefits

  • Competitive benefits and perks.
  • Robust training program for professional development.
  • Inclusive office environment designed for collaboration.
  • Recognized as a Great Place to Work.

Tech Stack

AngularBootstrapElasticsearchGoogle BigQueryGoogle Cloud PlatformKubernetesPythonRedis

Categories

AI & MLBackend