2 months ago
London, United KingdomMid Level
Responsibilities
- Establish production support, software deployment, configuration, monitoring, incident response, and recovery processes.
- Maintain the health and availability of Cumberland’s trading ecosystem while minimizing downtime.
- Respond to support requests from traders and software engineers.
- Troubleshoot technical issues with external trading partners, financial exchanges, and clearing firms.
- Collaborate with traders, DBAs, developers, back office, QA, infrastructure, technical support, business development, and management teams in a 24x7 environment.
- Develop automation and monitoring tools for software configuration and rollout procedures.
- Create documentation for common procedures, troubleshooting scenarios, and system architecture.
Requirements
- At least 2 years of experience working in the financial industry.
- Bachelor’s degree in STEM or a related field.
- Exposure to version control systems, particularly Git and GitHub.
- Demonstrated scripting ability in Python and Bash.
- Comfort with SQL, Linux, and the command line.
- Experience with proprietary trading systems and troubleshooting production incidents caused by internal or external factors.
- Strong oral and written communication skills and the ability to work effectively in high-pressure situations.
- A service-oriented mindset, tenacity in solving complex technical problems, commitment to high-quality work, and interest in continuous personal and professional growth.
About DRW
DRW is a privately held proprietary trading firm that uses its own capital to trade and invest across global markets and asset classes, powered by technology and research. Founded in 1992 and headquartered in Chicago, it develops trading systems for strategies ranging from seconds to years and manages its own risk rather than external client money. The firm operates internationally from multiple offices.