Responsibilities
- Provide technical consultation and hands-on expertise as the observability subject-matter expert.
- Manage Dynatrace observability solutions covering applications, infrastructure, services, and user experience.
- Develop Python and Shell automation for monitoring setup, alerting, reporting, dashboards, and operational workflows.
- Manage cloud observability infrastructure and support migration from on-premises infrastructure to cloud environments.
- Configure alerts to improve proactive monitoring and reduce noise, false positives, and operational inefficiencies.
- Collaborate with DevOps, Cloud Engineering, Operations, Developers, and Platform teams to embed observability into software delivery.
- Develop SLIs, SLOs, and error budgets to improve service reliability and operational visibility.
- Troubleshoot monitoring, telemetry, and platform issues across distributed systems, microservices, and cloud-native environments.
- Improve incident management workflows by integrating observability insights into operational processes.
- Contribute to observability standards, documentation, best practices, knowledge-sharing, and scalable monitoring solutions.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 7–10 years of experience in Observability Engineering, Monitoring Engineering, DevOps, Cloud Operations, Infrastructure Engineering, or related technology roles.
- Hands-on experience with Dynatrace as a primary observability platform.
- Experience developing automation scripts with Python and Shell scripting.
- Hands-on experience managing or supporting AWS cloud infrastructure and infrastructure monitoring.
- Experience with application performance monitoring, log monitoring, alerting, dashboards, and event correlation.
- At least 5 years of experience in DevOps environments involving automation, cloud platforms, and operational support practices.
- At least 3 years of experience collaborating with partners, development teams, platform teams, and operations teams to implement monitoring and observability solutions.
- Preferred experience with Prometheus, Grafana, Datadog, Splunk, OpenTelemetry, Terraform, Kubernetes, Docker, and ServiceNow Event Management.
- Cloud observability or cloud certifications, such as Dynatrace, Datadog, Splunk, AWS Solutions Architect, AWS DevOps Engineer, or AWS Developer certifications, are preferred.
- Knowledge of ITIL, ITSM, incident management, and standardized telemetry collection across traces, metrics, and logs is preferred.
Benefits
- Hybrid work model in Hyderabad.
- Family well-being benefits, enhanced medical benefits, and paid time off.
- Support for work-life balance, health, safety, and employee wellbeing.
- Employee development, DEI, collaboration, wellness, reward and recognition, volunteering, and engagement programs.
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in talented people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.