Lead Solutions Engineer (Remote)
MonetizeMore2 months ago
Remote, MexicoStaff+
Responsibilities
- Serve as the primary technical escalation point for premium global publishers and troubleshoot code, network traffic, and ad-server configuration issues.
- Lead implementation calls, troubleshooting sessions, and product walkthroughs for Brazilian customers in Portuguese.
- Implement MonetizeMore tools such as PubGuru and Advanced Ads for high-value customer accounts.
- Write and debug custom JavaScript, HTML, and API integrations for customer websites and mobile apps.
- Partner with Business Development and Account Management to recommend configurations that improve ad revenue.
- Explain complex ad-tech concepts to non-technical customers and business owners.
- Translate customer issues and feature requests into structured technical requirements for Product and Engineering teams.
Requirements
- At least 5 years of experience in a highly technical, client-facing role such as Solutions Engineer, Solutions Architect, Technical Account Manager, or customer-facing Support Engineer.
- Native or professional fluency in Portuguese and excellent English communication skills.
- Strong practical knowledge of JavaScript, HTML, CSS, HTTP, and network protocols.
- Ability to use Chrome DevTools to debug script execution, layout shifts, and page latency.
- Strong customer consultation, troubleshooting, communication, and problem-solving skills.
- Experience with Google Ad Manager, Prebid.js, Header Bidding, SDK integrations, or Google Publisher Tags is highly preferred.
Benefits
- Work remotely from anywhere in the world with an autonomous and flexible schedule.
- Professional development opportunities, learning allowances, and the ability to make a direct impact at a fast-growing company.
- Applicants who pass resume screening must complete a TestDome assessment before proceeding to the Culture Fit Interview.
Tech Stack
Categories
Solutions Engineering
About MonetizeMore
MonetizeMore builds ad monetization and optimization technology for digital publishers, combining its PubGuru platform with managed ad operations and yield services. The company is a Google Certified Publishing Partner serving over 1,000 publishers worldwide, with customers including Snopes and Bored Panda. Founded in 2010 and headquartered in White Rock, British Columbia, it is privately held.