Zum

Staff Software Engineer, Platform Infrastructure

Zum
Apply
2 months ago
Redwood City, CA, USAStaff+
H1B sponsor

Base Salary

$240k - $280k/yr

Responsibilities

  • Own the architecture and roadmap for Zūm’s product platform and build foundational platform features.
  • Stay hands-on by building and reviewing product and platform features.
  • Partner with product teams to determine what remains in the monolith and what should become an independent service.
  • Build shared authentication, authorization, and sensitive-data access primitives into the platform.
  • Monitor production behavior, diagnose architectural performance issues, and turn recurring problems into platform improvements.
  • Develop rules, automated checks, and tooling that help AI coding agents follow platform patterns and conventions.
  • Respond to live platform issues, lead incident and correction-of-error reviews, and own systemic fixes.
  • Serve as an escalation point and thought partner for engineering leadership on platform investments and tradeoffs.

Requirements

  • Bachelor’s degree or higher in Computer Science or equivalent experience.
  • 8+ years of industry experience as a Software Engineer, including significant experience building platforms, shared services, or core backend systems.
  • Deep expertise in Node.js/TypeScript or a comparable backend language, plus strong relational database design skills.
  • Hands-on experience with Kubernetes, Kafka or equivalent messaging systems, gRPC or similar RPC frameworks, Redis, and search/indexing systems such as OpenSearch.
  • Experience designing authentication and authorization systems using SSO protocols such as SAML and OIDC and authorization models such as RBAC and ABAC.
  • Experience safely extracting services from a monolith and making architectural decisions about service boundaries.
  • Ability to diagnose query plans, locking, partitioning, consumer lag, RPC latency, and related performance issues.
  • Proven ability to set technical direction and drive adoption through good defaults.
  • Strong communication skills, ownership, autonomy, and ability to collaborate in a fast-moving startup.
  • Preferred experience embedding engineering standards into AI coding agents or developer tooling.
  • Preferred experience building platforms in regulated or compliance-sensitive industries.
  • Preferred experience in transportation, logistics, or another operationally complex industry.

Benefits

  • Medical, dental, vision, 401(k), holidays, wellness, vacation, and additional benefits.
  • The role is based at the Redwood Shores, California headquarters and requires onsite work three days per week on Monday, Tuesday, and Thursday; candidates must already be based in the Bay Area.
  • Full-time salaried or hourly employment; the position may also include equity or commissions.
Zum

About Zum

501-1,000 employees

Zum builds and operates a student transportation platform for school districts, combining routing and dispatch software, driver and parent apps, and turnkey operations, with growing SaaS and charter services. The privately held company contracts with districts to run daily service and is electrifying school bus fleets with vehicle-to-grid capabilities. Headquartered in Redwood City, California, Zum operates in 15+ U.S. states and reports adoption by over 4,500 schools.

Contact me