
Enterprise Architect
Sutherland2 months ago
Chennai, IndiaStaff+
Responsibilities
- Own the end-to-end target-state technical architecture across AWS and Azure workstreams.
- Set integration standards for Microsoft Graph API and Teams delivery channels supporting chatbot, translation, and document-processing services.
- Review and approve designs, ensuring reusable architectural patterns are not duplicated across builds.
- Evaluate integration options and recommend workarounds when core business systems restrict API access or screen scraping.
- Represent technical architecture in governance forums and new-build scoping discussions.
- Define non-functional requirements for security, data residency, exactly-once processing, and disaster recovery across a multi-site delivery model.
Requirements
- 10+ years of enterprise or solution architecture experience.
- 3+ years designing GenAI or agentic systems in production.
- Deep hands-on knowledge of AWS Bedrock, Bedrock Agent Core, Amazon Nova, Fargate, and SNS/SQS event-driven architectures.
- Experience architecting solutions spanning AWS and Azure in a single environment.
- Regulated-industry experience is strongly preferred.
- Demonstrated ability to establish architecture governance under an aggressive delivery timeline.
Categories
About Sutherland
Sutherland provides IT services and business process outsourcing that design, run, and automate customer experience and back-office operations for enterprises in healthcare, financial services, telecom, retail, and travel. Its offerings include managed contact-center platforms (e.g., Cisco UCCE/CUCM), cloud and analytics solutions, and process consulting delivered through global service centers. Founded in 1986 and headquartered in Pittsford (Rochester), NY, it is privately held.