
Sutherland
Sutherland provides IT services and business process outsourcing that design, run, and automate customer experience and back-office operations for enterprises in healthcare, financial services, telecom, retail, and travel. Its offerings include managed contact-center platforms (e.g., Cisco UCCE/CUCM), cloud and analytics solutions, and process consulting delivered through global service centers. Founded in 1986 and headquartered in Pittsford (Rochester), NY, it is privately held.
Open Positions at Sutherland
14 open positions
Implement and integrate the NiCE NTR-x recording and compliance platform for enterprise banking and financial-services customers. This customer-facing role combines remote technical delivery, telephony and networking expertise, troubleshooting, testing, and stakeholder management in a hybrid Bogotá setting.
Sutherland is hiring a Forward Deployed Engineer in Bucharest to configure, implement, and validate conversational AI and agent-orchestration solutions for clients. The role combines hands-on platform development, technical scoping, proof-of-concept work, and customer-facing solution delivery in a hybrid setting.
Lead the design, development, and maintenance of Java microservices and enterprise integrations across AWS-based environments. This role combines hands-on development, cloud deployment, solution architecture, troubleshooting, and technical team leadership.
Lead the architecture, automation, and operation of reliable multi-cloud platforms across GCP and AWS. This senior-focused role combines Kubernetes, infrastructure as code, CI/CD, observability, cost optimization, and technical leadership.
Build and maintain business applications, workflows, reports, and chatbots using Microsoft Power Platform. This Pune-based hybrid role partners with stakeholders to improve business processes through integrated, scalable solutions.
Lead performance testing across web applications, BI workloads, and ETL/data models using JMeter, Playwright, Python, and Azure DevOps. The role combines hands-on test engineering, bottleneck analysis, and automated pipeline quality gates.
Sutherland is seeking a Senior QA Engineer in Bucharest to lead manual and automated testing across web and mobile applications. The role focuses on building comprehensive test coverage, identifying defects, and validating functionality, performance, and scalability.
Senior CloudOps Engineer responsible for architecting, deploying, and optimizing scalable cloud infrastructure across AWS and GCP. The role leads automation and cloud strategy while mentoring engineers and providing technical leadership.
The DevSecOps Engineer will secure Sutherland’s GCP and AWS cloud environments, Kubernetes clusters, CI/CD pipelines, and internal endpoints. This hands-on security role combines cloud hardening, incident response, compliance, threat modeling, and security automation.
Own the enterprise-wide technical architecture for secure, scalable GenAI and agentic solutions spanning AWS and Azure. This role sets architectural standards, governs cross-team designs, and resolves complex integration and delivery trade-offs.
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