WQBRAIN User Success Specialist
WorldQuant10 hours ago
Beijing, ChinaMid Level
Responsibilities
- Troubleshoot and address user queries involving data, technology, and signals or alphas.
- Gather customer feedback and share it with Product, Sales, and Marketing teams.
- Improve backend optimization, speed, software quality, and load sequencing.
- Develop and maintain security, application access, and role-management capabilities.
- Manage storage, data versioning, and server-side web application functionality.
Requirements
- Demonstrated ability to communicate effectively and solve problems.
- Experience with Python and SQL.
- Experience with automated testing tools such as Selenium, Cypress, or Puppeteer.
- Familiarity with Unix.
- Familiarity with the quant or finance industry is a plus.
Benefits
- Competitive compensation package and a clear career roadmap.
- Training courses, library access, speakers, and share-and-learn events.
- Premium health insurance and an Employee Assistance Program.
- Generous time-off policy, recreation sabbatical leave based on tenure, and Trade Union benefits for staff and family.
- Team-building activities, employee clubs, annual company trips, and occasional global conferences.
- Travel and opportunities to connect with global teams.
- Tea breaks, snacks, and meals every day in the office.
About WorldQuant
WorldQuant is a privately held quantitative asset management firm founded in 2007 and headquartered in Old Greenwich, Connecticut. It builds proprietary research platforms and trading infrastructure to generate predictive signals and deploy systematic investment strategies across global markets and asset classes for institutional investors. The firm manages over $7 billion in assets under management and operates a network of offices worldwide.