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Software Engineer, Agent Evaluation and Quality

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5 months ago
San Francisco, CA, USA or New York, NY, USASenior

Responsibilities

  • Design and build AI evaluation systems with curated datasets, offline replay, scorers or judges, regression alerts, and dashboards.
  • Develop feedback loops by collecting, cleaning, and interpreting user signals to guide model and harness changes.
  • Build analysis tooling for debugging agent behavior, investigating failure modes, clustering themes, and surfacing actionable insights.
  • Define and operationalize agent quality states, alerting, reliability guardrails, and triage primitives.
  • Partner with research, product, data, and infrastructure teams to improve model quality, cost, and agent behavior.

Requirements

  • Experience building and operating evaluation or measurement systems such as AI evaluations, experimentation, ranking or relevance systems, or search-quality systems.
  • Ability to turn ambiguous quality questions into concrete metrics, pipelines, and decisions.
  • Strong data acumen and ability to collaborate with data scientists and researchers.
  • Strong software engineering fundamentals and enthusiasm for shipping production systems.
  • Interest in model and agent behavior and awareness of emerging research and industry trends.

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1,001-5,000 employees
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