Senior Staff Cloud Security Engineer – Financial Services - Office of the CISO
ServiceNow1 month ago
Responsibilities
- Lead cloud security conversations for Canada financial-services customers and prospects.
- Support Sales Teams in pre-sales and post-sales activities, including responding to security questionnaires and customer inquiries.
- Conduct customer security calls and presentations on AI and cloud adoption and assurance.
- Explain security concerns related to Agentic AI and GenAI implementations.
- Coordinate the end-to-end customer cloud security experience and contribute to Security Office messaging and positioning.
- Participate in security forums, communities, standards organizations, and discussions with partners and customers.
- Investigate cloud and AI threats and serve as an escalation point for security incidents and investigations.
- Collaborate with internal teams to resolve security issues, conduct postmortems, and ensure remediation.
- Propose and develop structural or design changes to improve ServiceNow’s cloud security posture.
- Lead cross-functional teams and contribute to contract negotiations involving security terms.
Requirements
- At least 12 years of IT experience and 5 years of cloud security experience.
- Eligibility to obtain and maintain Government of Canada Reliability Status under PSPC’s Contract Security Program.
- Strong understanding of security concerns involving Agentic AI and GenAI solutions.
- Experience with cloud operations as a customer or provider.
- Expertise in financial-services security and regulations is desired.
- Expertise in enterprise cyber defense, threat analysis, and security operations.
- Excellent communication, presentation, interpersonal, customer-facing, and executive communication skills.
- Ability to articulate complex security issues and serve as an authoritative security source.
- Understanding of the sales lifecycle, ITIL, and ITSM.
- CISSP, CISM, CSSP, CEH, or equivalent certification is desired.
- Fluency in English is required; French proficiency is a plus.
- Ability to collaborate effectively, work independently, and lead cross-functional efforts.
Benefits
- Flexible or remote work persona, subject to role and location eligibility.
- Regular employee position in the AMS North America and Canada region.
- ServiceNow will sponsor and support the Government of Canada Reliability Status screening process through its designated Company Security Officer.
- Equal-opportunity and accessible hiring process with accommodation support.
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About ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.