ServiceNow

Senior Staff IAM Software Engineer

ServiceNow
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1 day ago
Remote, United States or Santa Clara, CA, USAStaff+
H1B Sponsor

Base Salary

$191k - $334k/yr

Responsibilities

  • Lead development of end-to-end CI/CD pipelines and automated development and testing workflows.
  • Implement infrastructure-as-code and configuration management using Terraform, Ansible, and Puppet.
  • Own Identity Platform and ServiceNow integrations, including APIs, connectors, provisioning workflows, and lifecycle automation.
  • Develop scalable backend services and user-facing IAM workflows with full-stack technical input.
  • Apply data analytics and AI-assisted techniques to role mining, access patterns, entitlement optimization, and access recommendations.
  • Participate in design and code reviews focused on performance, maintainability, scalability, reliability, and testability.
  • Mentor and guide 4–5 junior to mid-level engineers.
  • Lead cross-functional technical initiatives and collaborate with security, compliance, platform, product, and engineering teams.
  • Explore and advocate for patterns that improve resilience, developer velocity, and operational maturity.

Requirements

  • 10+ years of software engineering experience and 3+ years as a senior staff engineer or equivalent experience and education.
  • Deep hands-on experience building production enterprise platforms and designing and operating complex distributed systems.
  • Strong IAM experience with identity lifecycle management, RBAC/ABAC, access certifications, and privileged access management.
  • Strong backend proficiency in Java or Python, MySQL or PostgreSQL, and working knowledge of JavaScript, AngularJS, HTML, and CSS.
  • Hands-on experience with CI/CD and DevOps workflows using GitLab, Jenkins, Nexus, JFrog, or equivalent tools.
  • Proficiency with Terraform, Ansible, and/or Puppet.
  • Ability to design identity data queries and pipelines and derive actionable insights from operational or identity datasets.
  • Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines.
  • Strong knowledge of distributed systems, software quality, reliability, and observability principles.
  • Preferred experience includes Java, C#, or another high-level compiled language; JUnit, Selenium, Playwright, or TestNG; SailPoint, Veza, or ServiceNow integrations; SAML, OAuth2, OIDC, and SCIM; Neo4j or ML-assisted role mining; regulated environments; and AI productivity tools.
  • Must be a US citizen, naturalized US citizen, or US permanent resident holding a green card due to federal requirements.

Benefits

  • Base pay is listed at $190,900–$334,100, plus equity when applicable, variable or incentive compensation, and benefits.
  • Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
  • West Palm Beach, Florida is available for relocation, with full relocation costs provided by ServiceNow.
  • The work persona is flexible or remote, subject to location and role eligibility.

Tech Stack

AnsibleC#CSSHTMLJavaJavaScriptJenkinsJUnitMySQLNeo4jPostgreSQLPuppetPythonSeleniumTerraformTestNG

Categories

ServiceNow

About ServiceNow

10,000+ employees

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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