Artificial Intelligence Engineer
Serco Group plc2 months ago
Rome, ItalySenior
Responsibilities
- Design and develop workflow orchestration services integrating AI capabilities for automation, monitoring, and operational efficiency.
- Build intelligent agents that automate operational activities, infrastructure management, and support processes.
- Develop orchestration services for complex processing workflows and distributed systems.
- Integrate Large Language Models and AI services into operational platforms.
- Develop REST APIs and Python backend services for automation platforms.
- Integrate AI with monitoring platforms to enable proactive operational support.
- Collaborate with Operations Engineers to identify automation opportunities and eliminate manual procedures.
Requirements
- Strong software development experience in Python.
- Experience designing and developing backend services and REST APIs.
- Strong experience integrating AI models and Large Language Models.
- Experience with AI agents, agentic workflows, automation platforms, and workflow orchestration systems.
- Solid knowledge of Linux environments and experience with PostgreSQL or other relational databases.
- Experience with Docker, containerized applications, Git, and modern software development workflows.
- Ability to transform operational requirements into automated software solutions using strong analytical and software engineering practices.
- Additional experience with Jira, Confluence, Grafana, Prometheus, Kafka, RabbitMQ, Infrastructure as Code, distributed systems, MLOps, or DevOps environments is advantageous.
- Previous experience in the space sector is not required.
Benefits
- Permanent employment contract under the National Collective Labor Agreement (CCNL Commercio).
- Hybrid working model.
- Gross annual salary of €35,000–€42,000, plus 13th and 14th monthly salary payments.
- Meal support, snacks, and free coffee when working on-site at the Serco Rome office.
- Health insurance extended to family members and life insurance.
- Company-sponsored training programs.
- Shuttle service to the Rome office.
- Discounted Fit Express Roma membership and discounts at retail stores within the Domus shopping center.
Tech Stack
Categories
About Serco Group plc
Serco Group plc delivers outsourced public services and technology-enabled operations for governments worldwide, spanning defence, justice, migration, health, transport, space, and customer services. It designs, integrates and manages large programmes, contact centres, and facilities under long-term contracts, with capabilities in systems integration, case management, and complex programme management. Headquartered in Hook, Hampshire, the company is publicly listed on the London Stock Exchange.